Chuck
Recommended replacement
Recommended replacement. Appreciate the info.
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Askanexpertonline.com (askanexpertonline.com) has 7,256 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Chuck
Recommended replacement. Appreciate the info.
Kenneth A.
He got my app working again after three days.
Evelyn H.
I was on the Puritan's Pride Vitamins site trying to get a refund for a product they charged me for that they no longer carried. I thought the form I was filling in was part of the Puritan's Pride site. It just popped up while I was still in their site, so I filled in my information, including my credit card number, but then I logged out of the site before it even opened. I immediately received a notification from my credit card that I had been charged $55 plus another $1 charge. I tried for an hour to address this issue and got nowhere. Why is your form popping up while I'm in a different site? I had to cancel my credit card, and my credit card company is disputing the charge because it is a scam.
Response from Askanexpertonline.comNov 11, 2024
Hello Evelyn, We understand your dissatisfaction with JustAnswer. To better assist you, please share more details so we can locate your account and take appropriate action. Best, Julie, JustAnswer Customer Care [email protected] or 800-805-5962
Gerald G.
I NEVER AGREED TO PAY 55 DOLLARS PER MONTH. I AGREED TO JOIN FOR ONE DOLLAR. NO WHERE DID IT SAY I WAS AGREEING TO A RECURRIING CHARGE OF 55 DOLLARS PER MONTH. THE EXPERT DID NOT EVEN PROVIDE A HELPFUL SOLUTION. YOU ARE A SCAM.
Response from Askanexpertonline.comNov 9, 2024
Hello, Thank you for sharing your review of your JustAnswer experience via TrustPilot. I'm sorry to hear that you didn’t receive an answer that satisfied your question. This is definitely not the experience that we want to create for our customers. But I am glad you contacted us so we have the opportunity to rectify this. Your satisfaction is our top concern, so we've reached out privately to get your information. Kind regards, Violet JustAnswer Customer Care [email protected]
askanexpertonline.com C.
I appreciate the way in which the advisor patiently led me through steps needed to address my problem.
Harold A.
He gave me the parts needed and provided me with instructions on how to replace. Kind of a DIY project. He was nice and had a knowledge of the appliance and how to repair it.
askanexpertonline.com C.
he was great
Susan
Problem solved in 2 mi