frustratedcustomer
my Telus chat experience was horrible
My expeicne with Telus chat was horrible, my expeience with Just Answer was good. I wanted to renew my discounts. I was sent a from, and was told a tech would contact me. I filled out the form and was redirected to Just Answer, which I thought was the tech I needed to complete the renewal of discounts. Apparently Just Answer is only collecting feedback on my chat experience. I can never get a Telus Operator on my land line. Telus wants to text me to a mbile which I do not have and the automated prompts do not understand I want to renew my discounts.
Response from Askanexpertonline.comDec 27, 2024
Hello, I understand where the confusion is coming from. While we do have Experts who can answer your question, seems you were trying to reach Telus, you will need to contact them directly about your discount. If you have other questions regarding our service, please let me know. Have a great day! Regards, Bella JustAnswer Customer Care [email protected] or 1-800-805-5962



