Jacqueline S.
The guy I talked to was great all around
The guy I talked to was great all around
24/7 access to help from thousands of Experts, where and when you need it. If for any reason you’re not satisfied our Customer Care team is ready to help 24/7. Please contact us directly at [email protected] or call 800-805-5962 so we can help resolve your concerns. We will get back to you within 24-48 hours. JustAnswer lets you talk with live Doctors, Lawyers, Veterinarians, Mechanics and other verified and vetted Experts for real-time, personalized assistance and answers to just about any question or problem 24/7. With more than 12,000 experts across 150 categories, JustAnswer is the leading destination for accessing affordable professional help on-demand when and from wherever you need it.
Askanexpertonline.com (askanexpertonline.com) has 7,256 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Jacqueline S.
The guy I talked to was great all around
Helen B.
You advertise $1.00 but you charged that and then you change a additional $46.00 didn't even get my question answered.
Response from Askanexpertonline.comJun 1, 2025
Hello Helen, You currently have an answer waiting for you—would you like to view that first? If you’d prefer to move forward with your refund instead, please send me an email and I’ll be happy to assist. Best regards, Angela, JA Customer Care [email protected] 800-805-5962
John F.
Although it is a Saturday Askanexpertonline was there when I needed help--Thank you!
George T.
I was having trouble connecting my TV to the wi-fi Viet, the technician provided a clear solution to assist me with connecting my tv to the wi-fi. Thank you Viet.
Margaret
Brandon was great!
askanexpertonline.com C.
MISERABLE !!!!!!!!!!!!!!
Response from Askanexpertonline.comMay 30, 2025
Hello Elizabeth, Thank you for sharing your review. We appreciate your feedback. One of the great benefits of your JustAnswer membership is the ability to seek a second opinion from another Expert who may provide additional insights that better address your question. We want to ensure you get the best possible help. I see that your membership is set to renew on June 30th. We truly value having you with us and hope you continue to have positive experiences with our Experts. If you’d like to review or adjust your membership settings, you can do so here: https://www.justanswer.com/accounthelp. And of course, if you need any assistance, please don’t hesitate to reach out. We are happy to help. Best, Julie, JustAnswer Customer Care [email protected] or 800-805-5962
Bill
The representative was very patient talking, repeated
askanexpertonline.com C.
I was looking for a lost key fob. Expert assured me it couldn't be in innards of my washer. This gave me peace of mind that my machine was not at risk of damage and to keep searching for the lost fob which I found