Askanexpertonline.com Reviews | Read Customer Reviews of askanexpertonline.com

Askanexpertonline.com Reviews | Read Customer Reviews of askanexpertonline.com

Askanexpertonline.com reviews

7,256 approved reviews, newest moderated first

jay J.
Jul 12, 2025
great help with my epson printer
great help with my epson printer
Report
Steve L.
Jul 12, 2025
They pushed me into a $55/month…
They pushed me into a $55/month subscription after I just intended a one time question/answer for about $7. I have not been able to find a way to cancel the subscription, even being sent to Just Answer to help cancel it and that cost me $5 plus a $40 subscription, which at least was cancelled and refunded. How do I cancel askanexpert subscription without claiming fraud and cancelling my credit card, which I don't want to do.
Response from Askanexpertonline.comJul 12, 2025
Hello, We're sorry to hear about your experience in using the site. I would love to help you out. If you send me your email address with additional information we're happy to take a look at your account, and work to address any outstanding concerns. Best regards, Angela, JA Customer Care [email protected] 800-805-5962
Report
CAROL
Jul 12, 2025
Very patient and helpful.
Very patient and helpful.
Report
Carol H.
Jul 11, 2025
He answered my question right away
He answered my question right away
Report
Mark
Jul 11, 2025
This was totally useless
This was totally useless
Response from Askanexpertonline.comJul 12, 2025
Hello, Thank you for contacting JustAnswer. We appreciate that you gave JustAnswer a try, and we’re sorry that it didn’t work out. As requested, your payment has been refunded. The funds are made available to your bank the following business day and will appear on your next billing statement. If you have additional questions or concerns, please reply to this email and I will promptly assist you. Best regards, Angela, JA Customer Care [email protected] 800-805-5962
Report
Michelle L Huff & Bryan K H.
Jul 11, 2025
I have been frustrated with being charged the membership cost in addition to the $1 fee. And I didn't get all my questions answered
My frustration is with being charged a extra fee (the membership fee).
Response from Askanexpertonline.comJul 12, 2025
Hello, Thank you for contacting JustAnswer. We're sorry for any inconvenience. It looks like you accepted an offer to try our membership program when you posted your question on the site. The membership bills automatically to avoid disruptions in service. I have opted you out of the membership. As a courtesy, we have processed a cancelation of your charges. The funds are made available to your bank the following business day and will appear on your next billing statement. I assure you that moving forward you will not see any recurring membership charges. If I can be of further assistance, please let me know. Best regards, Angela, JA Customer Care [email protected] 800-805-5962
Report
Ann G.
Jul 11, 2025
This is a bogus site that manages to…
This is a bogus site that manages to open a chat box on a legitimate site. Beware! Have alerted my credit card of fraudulent charge and will be alerting Verizon about them hijacking the chat box,
Response from Askanexpertonline.comJul 12, 2025
Hello, We're sorry to hear about your experience in using the site. I would love to help you out. If you send me your email address with additional information we're happy to take a look at your account, and work to address any outstanding concerns. Best regards, Angela, JA Customer Care [email protected] 800-805-5962
Report
robert T.
Jul 11, 2025
I've been to something done with…
I've been to something done with microsoft for a week and he fixed it
Report