Fanta P.
Timing") and the EXCELLENT HELP OF THE…
Timing") and the EXCELLENT HELP OF THE INDIVIDUAL")
24/7 access to help from thousands of Experts, where and when you need it. If for any reason you’re not satisfied our Customer Care team is ready to help 24/7. Please contact us directly at [email protected] or call 800-805-5962 so we can help resolve your concerns. We will get back to you within 24-48 hours. JustAnswer lets you talk with live Doctors, Lawyers, Veterinarians, Mechanics and other verified and vetted Experts for real-time, personalized assistance and answers to just about any question or problem 24/7. With more than 12,000 experts across 150 categories, JustAnswer is the leading destination for accessing affordable professional help on-demand when and from wherever you need it.
Askanexpertonline.com (askanexpertonline.com) has 7,256 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing7,256 approved reviews, newest moderated first
Fanta P.
Timing") and the EXCELLENT HELP OF THE INDIVIDUAL")
Goldie
I was concerned because the printer is only 3 months old. My last HP printer was 5 years old and I never had a problem with it like this one.
askanexpertonline.com C.
I waited an hour before I hung up. If he called, I didn't see a phone number. I got no help I didn't talk to him or get help. I asked if I was going to be charged with the person I talked by Justanswer and she refused to answer . There is no reason for me to be charged! Btw I couldn't contact the original person so I hung up
Response from Askanexpertonline.comAug 24, 2025
Hello, Thank you for contacting JustAnswer. We appreciate that you gave JustAnswer a try, and we’re sorry that it didn’t work out. As requested, your payment has been refunded. The funds are made available to your bank the following business day and will appear on your next billing statement. If you have additional questions or concerns, please reply to this email and I will promptly assist you. Best regards, Angela, JA Customer Care [email protected] 800-805-5962
Linda F M.
Technician was very informative on explaining what the problem with my printer could be.
askanexpertonline.com C.
He was very polite and professional! The problem was fixed. Thank you very much. ZulmaKopstein
Judy F.
.Dustin knew his stuff and was very helpful. I was unable to answer quickly but I responded today so perhaps I will hear further from Dustin
Donna
Chatbot worked well. Jared was patient and helpful
Jean
I appreciate the things to try to fix the problem. But when none worked a replacement was ordered quickly and without much hassle.