Askanexpertonline.comReviews of askanexpertonline.com

4.77,256 reviews
Public Services & Welfare

Askanexpertonline.com

About Askanexpertonline.com

24/7 access to help from thousands of Experts, where and when you need it. If for any reason you’re not satisfied our Customer Care team is ready to help 24/7. Please contact us directly at [email protected] or call 800-805-5962 so we can help resolve your concerns. We will get back to you within 24-48 hours. JustAnswer lets you talk with live Doctors, Lawyers, Veterinarians, Mechanics and other verified and vetted Experts for real-time, personalized assistance and answers to just about any question or problem 24/7. With more than 12,000 experts across 150 categories, JustAnswer is the leading destination for accessing affordable professional help on-demand when and from wherever you need it.

Askanexpertonline.com (askanexpertonline.com) has 7,256 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.

Website: askanexpertonline.com
Category: Public Services & Welfare
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 7% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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About Askanexpertonline.com

Askanexpertonline.com (askanexpertonline.com) has 7,256 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.

Website: askanexpertonline.com
Category: Public Services & Welfare
Listed on Five Star Index: 2026

askanexpertonline.com C.

Aug 27, 2025

the technician was very nice BUT…

the technician was very nice but basically told me there was nothing i could do. phone disconnect problems and my bank called me about fraud charges. when phone call was disconnected robot calls kept coming in to rate service. all together a chaotic experience. i can do/w/o assistance what the technician told me to do. take my printer to a shop

Response from Askanexpertonline.comAug 27, 2025

Hello, Thank you for bringing this to our attention. We apologize that you had this experience with JustAnswer. We understand how important it is to have clear information, and we’d like to help clarify things for you. When a customer posts a question on our platform, access to the service is available exclusively through our membership program. To proceed, enrollment in a monthly membership is required. This membership is set to bill automatically to provide uninterrupted access to our services. During the sign-up process, you would have encountered a message similar to the following: https://ww2-secure.justanswer.com/static/Touchpoint/ImagesforCS/COM%20CC%20PRICE%20SAMPLE.png *Disclaimer: The attached screenshot is an example only of what your payment page outlined when completing your payment transaction and is not a representation of your personal transaction. Your membership payment is showing as 'reversed' on our end. This means that we were able to cancel the transaction before the funds left your account. When this happens the charge will just disappear from your account because it was never finalized. In addition, the membership has been canceled. Moving forward, you will not see any recurring membership charges. If you have any concerns or inquiries, feel free to ask, and we'll be more than happy to guide you through it. Regards, Bella JustAnswer Customer Care [email protected] or 1-800-805-5962