askanexpertonline.com C.
Already had performed diagnostic steps
Already had performed diagnostic steps; so, did not learn anything new
24/7 access to help from thousands of Experts, where and when you need it. If for any reason you’re not satisfied our Customer Care team is ready to help 24/7. Please contact us directly at [email protected] or call 800-805-5962 so we can help resolve your concerns. We will get back to you within 24-48 hours. JustAnswer lets you talk with live Doctors, Lawyers, Veterinarians, Mechanics and other verified and vetted Experts for real-time, personalized assistance and answers to just about any question or problem 24/7. With more than 12,000 experts across 150 categories, JustAnswer is the leading destination for accessing affordable professional help on-demand when and from wherever you need it.
Askanexpertonline.com (askanexpertonline.com) has 7,256 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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askanexpertonline.com C.
Already had performed diagnostic steps; so, did not learn anything new
Virgil A.
Rollan was patient and courteous
PATRICK
Worst customer service I’ve ever used
Response from Askanexpertonline.comAug 28, 2025
Hello Patrick, Thank you for contacting JustAnswer. We appreciate that you gave JustAnswer a try, and we’re sorry that it didn’t work out. As requested, your payment has been refunded. The funds are made available to your bank the following business day and will appear on your next billing statement. If you have additional questions or concerns, please reply to this email and I will promptly assist you. Best regards, Angela, JA Customer Care [email protected] 800-805-5962
MJA
Clear and easy to understand Very competent Pleasant and polite Great attitude
Curt
We went through all the trouble shooting steps and resolved our problem.He was very professional.
Suzanne B.
That what I felt was dishonest, was very dishonest and a total scam.
N/A
Excellent customer service.
askanexpertonline.com C.
I appreciated just answer when I inadvertently lost connection and then requested to get in the next queue and it was done without any. He🥰