askanexpertonline.com C.
The technician was knowledgeable and…
The technician was knowledgeable and very helpful
24/7 access to help from thousands of Experts, where and when you need it. If for any reason you’re not satisfied our Customer Care team is ready to help 24/7. Please contact us directly at [email protected] or call 800-805-5962 so we can help resolve your concerns. We will get back to you within 24-48 hours. JustAnswer lets you talk with live Doctors, Lawyers, Veterinarians, Mechanics and other verified and vetted Experts for real-time, personalized assistance and answers to just about any question or problem 24/7. With more than 12,000 experts across 150 categories, JustAnswer is the leading destination for accessing affordable professional help on-demand when and from wherever you need it.
Askanexpertonline.com (askanexpertonline.com) has 7,256 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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askanexpertonline.com C.
The technician was knowledgeable and very helpful
customer
Responses were quick and helpful.
Eddie
Very concerned with my problem.
anitaberkey
I understood that I would be charged$5.00 for the call. Then I got a notice from PayPal that I had paid $53.00. What gives here???? The help was good, but I sure didn't expect to pay $53.00 for it!
Response from Askanexpertonline.comSep 3, 2025
Hello, Thank you for reaching out. We understand how important it is to have clear information, and we’d like to help clarify things for you. When a customer posts a question on our platform, access to the service is available exclusively through our membership program. To proceed, enrollment in a monthly membership is required. This membership is set to bill automatically to provide uninterrupted access to our services. During the sign-up process, you would have encountered a message similar to the following: https://ww2-secure.justanswer.com/static/Touchpoint/ImagesforCS/COM%20CC%20PRICE%20SAMPLE.png *Disclaimer: The attached screenshot is an example only of what your payment page outlined when completing your payment transaction and is not a representation of your personal transaction. The membership has been canceled from your end on 02-Sep-25. Moving forward, you will not see any recurring membership charges. If you have any actions you would like us to take on your account, or if you have other questions regarding our service, feel free to reach out to us, and we'll be glad to help. Regards, Bella JustAnswer Customer Care [email protected] or 1-800-805-5962
Doll
My experience started with me chatting on line with a representative. She had me to state my problem, make sure my contact information was correct, and told me a technician would be in contact with me. The technician communicated with me via a text to my cell phone. He gave me steps to follow to troubleshoot my problem. The steps worked well and my problem was solved, without a technician having to come to my home. I am one happy woman.
askanexpertonline.com C.
Instant reply to question regarding charge
askanexpertonline.com C.
very kind and professional man.
Dona
Answered my questions in a very timely manner-very impressed!