Richard T.
Jarid was most helpful but billing an "F"
Jarid was most helpful. However I was very unhappy with your billing! I approved an $8 phone conversation but was charged $77 !!! Worse you signed me up for a similar monthly charge. Fortunately PayPal alerted me and cancelled both.
Response from Askanexpertonline.comOct 31, 2025
Hello richard, Thank you for reqaching out. We understand how important it is to have everything clearly explained, and we're here to assist you. When you submitted your question, you were enrolled in our monthly membership program. This setup ensures continuous service with automatic billing. During the sign-up, you would have seen a message like this: https://app.screencast.com/GN16AWSlNlqVm?tab=Details *Disclaimer: The attached screenshot is an example only of what your payment page outlined when completing your payment transaction and is not a representation of your personal transaction. I can confirm that your payment has been refunded and your membership is turned off. If you have any questions or concerns, we're happy to help. Regards, Bella JustAnswer Customer Care [email protected] or 1-800-805-5962