SARA J. A.
I asked the question the tech gave me…
I asked the question the tech gave me the answer and I did what he said. Worked everything is great.
24/7 access to help from thousands of Experts, where and when you need it. If for any reason you’re not satisfied our Customer Care team is ready to help 24/7. Please contact us directly at [email protected] or call 800-805-5962 so we can help resolve your concerns. We will get back to you within 24-48 hours. JustAnswer lets you talk with live Doctors, Lawyers, Veterinarians, Mechanics and other verified and vetted Experts for real-time, personalized assistance and answers to just about any question or problem 24/7. With more than 12,000 experts across 150 categories, JustAnswer is the leading destination for accessing affordable professional help on-demand when and from wherever you need it.
Askanexpertonline.com (askanexpertonline.com) has 7,256 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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SARA J. A.
I asked the question the tech gave me the answer and I did what he said. Worked everything is great.
Susan J.
Interacting with a real person who was professional, knowledgeable, pleasant, and patience as we worked through the issues
Tom J.
The experience was great if the question got answered
Sandra
He took the time to give me all the information, so I could make a proper decision about my situation. He answered all my questions in a way that was understanable for me. He didn't mind going over my questions as many times as I needed. He was like a family member being patient with me. Thanks for everything.
askanexpertonline.com C.
I was told the charge was $5 and refundable and got charges for $53. I want my money back as was not told this was a subscription service. I want my account refunded and cancelled as of today Dec 11 2025. Thank you. Request a written response ASAP
Response from Askanexpertonline.comDec 11, 2025
Hello, Thank you for reaching out. I apologize for any confusion or frustration this caused. The membership fee is listed on the final payment review screen. Even so, I understand how easily this can be overlooked. I’ve refunded the membership fee. The refund also ends the membership, so you won’t be billed again. If you have any questions or concerns, we're happy to help. Best, Julie, JustAnswer Customer Care [email protected] or 800-805-5962
Elizabeth
I got a quick response and fix! The signals on my washer were muted.
John
tried hard to help
Harold Dunaway, J.
Lassaad did a great job but I need further help.