Kathe
He was great in explaining everything I…
He was great in explaining everything I needed
24/7 access to help from thousands of Experts, where and when you need it. If for any reason you’re not satisfied our Customer Care team is ready to help 24/7. Please contact us directly at [email protected] or call 800-805-5962 so we can help resolve your concerns. We will get back to you within 24-48 hours. JustAnswer lets you talk with live Doctors, Lawyers, Veterinarians, Mechanics and other verified and vetted Experts for real-time, personalized assistance and answers to just about any question or problem 24/7. With more than 12,000 experts across 150 categories, JustAnswer is the leading destination for accessing affordable professional help on-demand when and from wherever you need it.
Askanexpertonline.com (askanexpertonline.com) has 7,256 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Kathe
He was great in explaining everything I needed
Myra F.
I have no complaints with Marc answered all my questions and was very nice. My complaint is the chat bot for Vissani, it sent me to the wrong place. Plus it said that the charge was only going to be $5 to talk to this person only to find out that they weren't the right person and couldn't be sent to my house to help me with my problem. I got charged $33 for just simply talking with Mark, I'm sure he's worth it, but it didn't help me out in the situation and especially when it wasn't clear, he wasn't really the right person to have been sent to.
Coconut Grove, F.
Clear concise and thorough instructions
Scott
I contacted just asked about problems with my Kindle. the technician was very helpful. I know I couldn't have done it by myself. I don't know if I'd recommend it to anyone. I think $75 a month is a little excessive.
askanexpertonline.com C.
Just wanted a simple answer and it was gonna cost. Why does everything have to cost? I’m on a budget here.
Response from Askanexpertonline.comJul 21, 2026
Hello, Thanks for reaching out! I understand your frustration. JustAnswer is a paid Q&A service, so there is a fee to connect with an Expert and receive answers. I can also see that your payment has already been refunded, so there shouldn't be any further charges related to this request. If you have any additional questions or concerns, please let us know. We're happy to help. Best regards, Angela, JA Customer Care [email protected] 800-805-5962
askanexpertonline.com C.
Technician very patient, very clear giving directions.
askanexpertonline.com C.
Quick response, excellent knowledge of assistant
N.J.
So far, I think I have finished LuisV0821’s requirements for to see if my tree qualifies for a refund or credit. Nancy Berry