Askanexpertonline.comReviews of askanexpertonline.com

It was fast and friendly. Unfortunately I did receive a defective machine so we ultimately had to exchange it. But Greg was very thorough.

I began with an online chat about my issue. Her knowledge of my product was excellent and made it clear that I needed the phone call, which happened immediately. I was given specific instructions, easy to understand, and I am good-to-go!! Both of your employees get A+ from me.

He tried to help connect our new FitBit with my phone but nothing worked. But he tried.

He was helpful.on most answers

very informative

Having identified the likely source of our microwave issue, we were able to look for help fixing it without contacting companies lacking the proper resources. Although our problem is not resolved, this is largely due to it happening in the middle of the holidays.

You said $5 then you billed me 65+5! However, you did refund the money and I’m changing the rating. I suggest you make your policies more clear.

What made my experience great was he solved the problem, even though it was simple and didn't require in-depth interaction. At the time it was a major hurdle in my eyes. But Matthew quickly diagnosed the problem and helped me rectify a month long issue. He was calm and direct, like a stealth surgeon.