Gloria L.
The technician knew about the heater…
The technician knew about the heater and was able to talk me through the setup
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Askanexpertonline.com (askanexpertonline.com) has 7,256 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Gloria L.
The technician knew about the heater and was able to talk me through the setup
Won
Moses was very nice and excellent in his expertise.
askanexpertonline.com C.
The advice I was given by the tech was very helpful.
askanexpertonline.com C.
Tyler was very helpful in answering my question. Gave me several options I could try if the previous one didn't work.
askanexpertonline.com C.
You are scammers
Response from Askanexpertonline.comFeb 14, 2026
Hello, Thank you for reaching out. We appreciate you taking the time to share your feedback with us. While it's unfortunate to hear about your experience, your input helps us identify areas for improvement and work towards providing a better experience for our customers. I’d like to reassure you that JustAnswer is not a scam. JustAnswer is a legitimate platform that connects customers with verified professionals across many fields, including technicians, doctors, lawyers, mechanics, and more. If you have any questions or concerns, we're happy to help. Best, Hazel, JustAnswer Customer Care [email protected]
Kaye
Very. Big help for me And easy to do thanks Kaye
askanexpertonline.com C.
Charles gave me some good ideas as to how to fix my problem.
JDENISE CROSS W.
I could follow the instructions and understand.