C. J. S.
Fee Question Resolved - Thank You
The help I received was Very Helpful. I am disappointed that I was mislead about the fee. I was lead to believe that the fee was $5.00. I see that my credit card was charged $70.00. The amount MAY have been indicated somewhere, but, the only fee I saw was $5.00.
Response from Askanexpertonline.comFeb 27, 2026
Hello C.J, Thank you for contacting us. I understand how this situation may have caused some confusion, and I appreciate you bringing it to our attention. After reviewing your account, I see you agreed to a monthly membership that includes the following charges: a one-time join fee of $5 and a monthly membership fee of $65. This covers your first question and any additional questions during your membership. These terms are detailed on the Offer Details page, which explains the subscription and automatic charges. I have canceled your membership. You will not incur further charges, and we’ve initiated the cancellation of your payment. If you have any additional questions or need further assistance, please don’t hesitate to contact us. Best regards, Aiah, JustAnswer Customer Care [email protected] or 1-800-805-5962



