askanexpertonline.com C.
From the rep until I received the phone…
From the rep until I received the phone call. I was impressed by the ease of the process
24/7 access to help from thousands of Experts, where and when you need it. If for any reason you’re not satisfied our Customer Care team is ready to help 24/7. Please contact us directly at [email protected] or call 800-805-5962 so we can help resolve your concerns. We will get back to you within 24-48 hours. JustAnswer lets you talk with live Doctors, Lawyers, Veterinarians, Mechanics and other verified and vetted Experts for real-time, personalized assistance and answers to just about any question or problem 24/7. With more than 12,000 experts across 150 categories, JustAnswer is the leading destination for accessing affordable professional help on-demand when and from wherever you need it.
Askanexpertonline.com (askanexpertonline.com) has 7,256 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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askanexpertonline.com C.
From the rep until I received the phone call. I was impressed by the ease of the process
Jamal
He is very knowledgeable
Cissy A.
Turns out it was an easy fix to get my Brother multi-function printer going. Assuming the parts I've ordered do the job, he was very helpful, very quickly.
Rob R.
Told me they needed my debit card for a $5 fee. I checked my account and there is a $60 charge to give me 2 phone numbers to call someone local. This service is a scam not a help!
Response from Askanexpertonline.comMar 12, 2026
Hello Rob, I understand this wasn’t the charge you expected. Right before your first question goes live, the checkout screen outlines the join fee and the separate membership. We have issued the membership fee refund today, and you should see the credit within 3–5 business days. For further assistance, reach out via my contact information in the signature. Best, Julie, JustAnswer Customer Care [email protected] or 800-805-5962
Mo A.
$5 scammed, couldn't tell me what I didn't already know and immediately charged me an additional $65 dollars a month that is impossible to cancel. I never agreed to subscription. It is somewhere in the fine print....
Response from Askanexpertonline.comMar 12, 2026
Hello Mo, We're truly sorry to hear about this. We’ve requested more info through Trustpilot. Please reply there so we can investigate further. Best, Hazel, JustAnswer Customer Care [email protected] 1-800-805-5962
GB
The only thing that shocked me was, I was not aware that you had to pay for it. I don’t even know what I paid for one question or what’s my time period for my payment?
Clifford
Troy was very understanding of my issue and communicated clearly and effectively to resolve my issue.
THOMAS G.
Talking with Nathan!!!