Askanexpertonline.comReviews of askanexpertonline.com

Clear instructions! This 76yo grandma was able to follow instructions and fix a slipped timing on my sewing machine, all by myself, with Charles' instructions! Awesome!!!!

On the intrernet

Paul was spot on. I didn’t tell him I’d already Googled the symptoms of my Samsung tv. One of the things I tried doing was to hold down the TV button on the remote for at least a minute after I’d cut off the tv. There were a couple other things I tried to no avail. Paul confirmed it was a backlight problem. He was great and so easy to explain everything.****SEVERAL DAYS AFTER RECEIVING HELP, I WAS BILLED $60.00 IN THREE (3) CONVENIENT PAYMENTS. I CALLED A PHONE NUMBER ON MY CHECKING STATEMENT ANDI WAS TOLD ONE (1) PAYMENT WOULD BE REFUNDED. I STILL HAVEN'T RECEIVED THAT PAYMENT. I ALSO SENT THEM AN EMAIL ASKING WHY I WASN'T BEING REFUNDED FOR AT LEAST (1)MORE PAYMENT OF $60.OO UNLESS A PERSON IS CHARGED $60.00 EVERY TIME THEY ARE TRANSFERRED TO ANOTHER TECHNICIAN. THERE WAS NO MENTION OF A $60.00 PAYMENT FOR ANYTHING IN THEIR ADVERTISEMENT...A $5.00 FEE FOR SOMETHING UNLESS THE FEE WAS PRINTED IN ULTRA-FINE PRINT. AS ALWAYS, BE CAUTIOUS WHEN ASKING FOR HELP ON THE INTERNET. ALSO, I WAS TOLD, WITH THE $60.00 REIMBURSEMENT, MY ACCOUNT WOULD BE CLOSED. I HAD NO IDEA THAT I'D HAD AN ACCOUNT OPENED! THAT, TOO, WAS NOT DISCLOSED AS FAR AS I CAN REMEMBER.

never had to use an on line tech. before. he was very patient and understanding. I was very nervous and upset he calmed me down and got the dishwasher going.

Very courteous, helpfu, and patient!

Rating enough. No more time for you.

Excellent experience and problem solved!

Great advice and help!