askanexpertonline.com C.
He was calm
He was calm, knowledgeable and efficient.
24/7 access to help from thousands of Experts, where and when you need it. If for any reason you’re not satisfied our Customer Care team is ready to help 24/7. Please contact us directly at [email protected] or call 800-805-5962 so we can help resolve your concerns. We will get back to you within 24-48 hours. JustAnswer lets you talk with live Doctors, Lawyers, Veterinarians, Mechanics and other verified and vetted Experts for real-time, personalized assistance and answers to just about any question or problem 24/7. With more than 12,000 experts across 150 categories, JustAnswer is the leading destination for accessing affordable professional help on-demand when and from wherever you need it.
Askanexpertonline.com (askanexpertonline.com) has 7,256 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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askanexpertonline.com C.
He was calm, knowledgeable and efficient.
Laurie
Sandip JA was WONDERFUL!!! I couldn’t figure out how to change my address. I am NOT technologically savvy. He was SO kind and patient. He helped me through the whole process so that I could place my order. I cannot praise this man enough!!! I am SO GRATEFUL for his help!!!
askanexpertonline.com C.
i do not want to spend a long time
Elspeth M.
Josh G. was calm, to the point, solved my problem, spoke clearly, had a sense of humor -- even chatted with me briefly. Erased my fear of going to "techsperts" -- I shall pass on the good word. Thank you.
ELIZABETH D.
The remote I need is on a wait list-- so when it becomes available again; I have the information I need to continue
be
I was trying to reach a professsional organization and I entered a google search. The Ask an expert responded to my query. I did not realize that I had reach Just ask an expert instead of the professional organization I wanted to reach. They answered my question and the answer looked like it was AI generated and was absolutely useless. After I read the answer I realized I had not reach the right web site so I immediately closed off from Just Ask an Expert. I noticed that I had a charge on my credit card. Since it was converted to a foreign currency I am not sure of the exact amount, but I would guess that it was $50USD. The answer was not worth anything. What I found most objectionable is that they jump in an answer the question without being clear who they are and that there is a charge. They responded to me and refunded the amount charged.
Response from Askanexpertonline.comMar 31, 2026
Hello Be, Thank you for contacting JustAnswer. We appreciate that you gave JustAnswer a try, and we’re sorry that it didn’t work out. As requested, your payment has been refunded. The funds are made available to your bank in 3-5 business days and will appear on your next billing statement. If you have additional questions or concerns, please reply to this email and I will promptly assist you. Best regards, Angela, JA Customer Care [email protected] 800-805-5962
askanexpertonline.com C.
Tyler McClain has been such a great help and patient with me not knowing c Very much hi technology. So grateful he helps the this very old senior
G.H.James
Well he got my pilot up and working in a timely manner. Polite and knowledgeable.I’m very happy.😊 can’t wait to get a nice hot 🚿 shower!