askanexpertonline.com C.
Monthly fee is too much for what I need.
Monthly fee is too much for what I need.
Response from Askanexpertonline.comApr 15, 2026
Hello, Thank you for contacting us. I understand how this situation may have caused some confusion, and I appreciate you bringing it to our attention. After reviewing your account, I see you agreed to a monthly membership that includes the following charges: a one-time join fee of $5 and a monthly membership fee of $65. This covers your first question and any additional questions during your membership. These terms are detailed on the Offer Details page, which explains the subscription and automatic charges. I can confirm that your membership was canceled on April 14, 2026, and no further recurring charges will be applied. We have also processed a refund for your payment. If you have any additional questions or need further assistance, please don’t hesitate to contact us. Best regards, Aiah, JustAnswer Customer Care [email protected] or 1-800-805-5962