askanexpertonline.com C.
Fast
Fast, quick to respond- resolved issue
24/7 access to help from thousands of Experts, where and when you need it. If for any reason you’re not satisfied our Customer Care team is ready to help 24/7. Please contact us directly at [email protected] or call 800-805-5962 so we can help resolve your concerns. We will get back to you within 24-48 hours. JustAnswer lets you talk with live Doctors, Lawyers, Veterinarians, Mechanics and other verified and vetted Experts for real-time, personalized assistance and answers to just about any question or problem 24/7. With more than 12,000 experts across 150 categories, JustAnswer is the leading destination for accessing affordable professional help on-demand when and from wherever you need it.
Askanexpertonline.com (askanexpertonline.com) has 7,256 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing7,256 approved reviews, newest moderated first
askanexpertonline.com C.
Fast, quick to respond- resolved issue
askanexpertonline.com C.
Robert was very nice, easy to understand and speak to. Hecwas very knowledgeable and helped me fix my issue. It was a pure joy to speak to an American rather then another counrty when it can be difficult to understand and communicate. That is a great thing your company does and I truly thank you for it. Have a great day. Tom Mulvaney
askanexpertonline.com C.
Knowledgeable, courteous and follow up
Nc
Philip reviewed our refrigerator problem and helped us figure out what to do next. Very helpful
askanexpertonline.com C.
Shane answered all my questions.
askanexpertonline.com C.
The person was very caring and understanding and tried, but my tablet has not been resolved. The issue has not been resolved, but I still wanna give the person a good review because he really did try. And I really appreciate that!
Patrick
Very quick service!
Catherine G H.
Mohd zia Kamal was patient and courteous. He tried various solutions to my problem and didn’t stop, even though we didn’t fix the problem. However, I had no idea I had agreed to ‘become a member’ of this service for which they have charged me $95 monthly. I was never informed about the charge. Contacting customer service has resulted in having my ‘membership’ cancelled, except for the $95 I’ve paid already. This is deceptive - don’t fall for it.
Response from Askanexpertonline.comMay 4, 2026
Hello Catherine, Thank you for contacting JustAnswer. We're sorry for any inconvenience. It looks like you accepted an offer to try our membership program when you posted your question on the website. The membership bills automatically to avoid disruptions in service. I have opted you out of the membership. As a courtesy, we have processed a cancelation of your recent charges. The funds are made available to your bank in 3-5 business days and will appear on your next billing statement. I assure you that moving forward you will not see any recurring membership charges. If I can be of further assistance, please let me know. Best regards, Angela, JA Customer Care [email protected] 800-805-5962