William C.
Just experienced the second $65 charge…
Just experienced the second $65 charge on a “subscription” that they claimed we entered into. Complete fraud. First $65 charge that hit our VISA my wife called them and dropped the name of our NC Attorney General’s office, and they quickly cancelled the charge. Now, 2 and 3 months later they pulled the same trick in consecutive months, so once again, we called, threatened to turn it over to NC authorities, and guess what… They once again buckled and promised they would “cancel “ our account. Time will tell if they try the same fraud again. But please, if you ever get a message from Ask an Expert, delete it, and never go back to these fraudsters. Don’t make the mistake we did, and never giving out a credit card # to these thieves.
Response from Askanexpertonline.comAug 24, 2026
Hello William, Thank you for bringing this to our attention. We have reviewed your concern and, as a courtesy, have processed a refund for the charge in question. Please allow your financial institution some time to process and post the refund to your account. We appreciate you taking the time to share your feedback. Best regards, Angela, JA Customer Care [email protected] 800-805-5962