James W.
Hard reset for unresponsive printer
Followed through troubleshooting for a hard reset and this fixed my problem
24/7 access to help from thousands of Experts, where and when you need it. If for any reason you’re not satisfied our Customer Care team is ready to help 24/7. Please contact us directly at [email protected] or call 800-805-5962 so we can help resolve your concerns. We will get back to you within 24-48 hours. JustAnswer lets you talk with live Doctors, Lawyers, Veterinarians, Mechanics and other verified and vetted Experts for real-time, personalized assistance and answers to just about any question or problem 24/7. With more than 12,000 experts across 150 categories, JustAnswer is the leading destination for accessing affordable professional help on-demand when and from wherever you need it.
Askanexpertonline.com (askanexpertonline.com) has 7,256 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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James W.
Followed through troubleshooting for a hard reset and this fixed my problem
Jane M P.
Your staff was most helpful and resolved my problems and most understanding and patient with this 87 year old customer.
Richard G.
Nothing to say.
Andrew L.
They understood the issue and got me the phone number I needed (which I had looked for on google but not found)
W M.
The experts were awesome
Carol K P.
I was not told by the Xfinity chatbot that I would be signing up for an annual membership with Just Ask. I resent it , I resent Xfinity and I want a refund for the unrequested subscription.
Response from Askanexpertonline.comJun 18, 2026
Hello Carol, I understand your concern about the membership charge and wanted to make sure this was addressed promptly. We reviewed the account and issued a refund for the charge. Our records show that the payment was reversed very quickly, which means it didn’t complete on your bank’s end. You may have noticed a brief pending hold that later dropped off. If you have any other questions or concerns, we’d be glad to help. Best, Julie, JustAnswer Customer Care [email protected] or 800-805-5962
askanexpertonline.com C.
Resolving my problem.
askanexpertonline.com C.
All my questions were answered. The technician did a great job.