Asharys DesignReviews of asharysdesign.com

Response from Asharys DesignMay 20, 2024

Thank you for taking the time to provide us your feedback. Glad to hear you are satisfied with your new dining table and chairs! Should you have any questions at all, please do not hesitate to reach out. We hope to earn your business again in the future. Ashary's Team

Response from Asharys DesignMay 19, 2024

Thank you for taking the time to leave your feedback! Should you have any questions, please do not hesitate to reach out. Ashary's Team

Response from Asharys DesignMar 13, 2024

Thank you for your recent feedback regarding the color discrepancy in the lamp you received from us. We sincerely apologize for any inconvenience this may have caused. Customer satisfaction is our top priority, and we are committed to resolving this issue swiftly. As discussed via email, we are pleased to offer you two options to rectify this: a full refund, including any associated shipping costs, or expedited delivery of the lamp in the deep gold color as originally ordered (of course, we will waive all return and expedited delivery fees, and the return label will be provided to you). Your understanding and cooperation are greatly appreciated as we work to rectify this situation to your satisfaction. Please let us know your preferred option, and if there's anything else we can assist you with. Additionally, a member of our team will be reaching out to further discuss if there is any alternative you prefer. Thank you for bringing this matter to our attention. Ashary's Team