Asharys Design Reviews | Read Customer Reviews of asharysdesign.com

Asharys Design Reviews | Read Customer Reviews of asharysdesign.com

Asharys Design reviews

27 approved reviews, newest moderated first

Fox H.
Aug 5, 2024
Happy with my purchase
Happy with my purchase, I recently moved to Los Angles and needed a new sofa for my apartment. Products came pre-assembled and same as shown in the picture.
Response from Asharys DesignAug 12, 2024
Thank you for the positive feedback! As stated on our website, all our products require only minimal assembly to provide the most seamless experience possible for our clients. We are glad to hear you are happy with your purchase. Please do not hesitate to reach out if we can be of assistance in the future. Ashary's
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Sukh
Jul 30, 2024
Customer support staff is amazing
Customer support staff is amazing! just call them and they will walk you through everything. Although their communication is great, delivery times can be improved. I waited 2.5 months for a custom sofa.
Response from Asharys DesignAug 12, 2024
Thank you for leaving us a 5-star review. We are aware that our lead times can be longer depending on the pieces ordered and the customization required. Please keep in mind as our items are hand-made and made to order - lead times can be up to 12 weeks. This can be found on our product pages and is communicated prior to us taking your order. We are glad to hear you are happy with your new sofa and have noted the feedback on our lead times. Ashary's
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Amir K.
May 31, 2024
Love their natural marble stuff-…
Love their natural marble stuff- ordered a coffee table and its stunning!
Response from Asharys DesignJun 10, 2024
Thank you for taking the time to write us a review! Please let us know how we can further improve to earn a 5-star review. Customer feedback is extremely important to us, if you would like a member of our team to reach out to discuss any concerns - please let us know! Ashary's Team
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Robyn
May 29, 2024
I couldn't decide between the two…
I couldn't decide between the two chairs I liked on this website. I ordered one and then decided to go with the other one I liked. I called them, and they instantly corrected my order.
Response from Asharys DesignJun 10, 2024
Thank you for notifying us about this issue, Robyn. I see that your return has been processed and your new order is on it's way for delivery! We apologize for any inconvenience caused. Please do not hesitate to reach out if there is any other way we can assist. Ashary's Team
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Emma J.
May 22, 2024
Quality furniture
Quality furniture, but more variety would enhance the shopping experience.
Response from Asharys DesignMay 25, 2024
Thank you Emma, we are currently in the works of introducing our new collection! This should increase the variety on our website - stay tuned! Ashary's Team
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Hazel G.
May 21, 2024
Man this place has good quality…
Man this place has good quality furniture-first i was a little iffy about ordering but i'm glad I took the chance. You get some solid stuff for the price you pay.
Response from Asharys DesignMay 25, 2024
Thank you, Hazel! Please let us know how we can further improve our services to earn a perfect review! Do not hesitate to reach out to our team for any feedback. We have left you an email to gather more details on your experience. Ashary's Team
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Wilxes T.
May 20, 2024
Good stuff- I ordered a coffee table…
Good stuff- I ordered a coffee table and a chair, both are solid. Delivery team was helpful and took away all the garbage. I paid $300 for white glove, although not much assembly was required. Would have gone with standard shipping.
Response from Asharys DesignMay 25, 2024
Thank you for the positive feedback! We try our best to avoid complicated assembly for any of our products for the ease of our clients. As some of our products can tend to be on the heavier side (more specifically stone or marble tops) we do recommend white-glove although it definitely is not a must! Ashary's Team
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Mathias W.
May 20, 2024
Not bad but
So, I had my heart set on this sofa but it was sold out. But their online support helped me preorder a custom one in the same style. 2 month wait but worth it.
Response from Asharys DesignMay 20, 2024
Thank you for taking the time to leave your valued feedback, Mathias. Our sincere apologies for the delay in your order as it was out of stock at the time of ordering as listed on the website. Our team has just sent you an email to touch base and make this right. We hope for your next experience to be nothing less than exceptional. Once again, apologies for the delay in your order. Ashary's Team
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