Clayton
Quick delivery very professional
Quick delivery very professional
Response from ASAP Site ServicesAug 5, 2022
We appreciate your rental review

ASAP Site Services has been serving our customers for over 30 years specializing in waste and junk removal services, portable sanitation rentals, temporary fencing and barricade rentals.
ASAP Site Services (asapsiteservices.com) has 2,877 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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2,877 approved reviews, newest moderated first
Clayton
Quick delivery very professional
Response from ASAP Site ServicesAug 5, 2022
We appreciate your rental review
Joelle
Wish I could give a 0. Do not use this company. After getting a run around for a few days because their “system was down” I was finally able to obtain a quote from them. They confirm MULTIPLE times that they had portapottys for our area. Once we got the quote the price was over $1000 for 2 basic portapottys but we were in a crunch so booked it. 1 day before scheduled delivery they emailed (didn’t even have the courtesy to call) to say that they are unable to service our area. Horrible horrible customer service. Do NOT book with them. Continued 4 days later… I have messages ASAP and have not heard back from them regarding this situation. Such a horrible company.
Response from ASAP Site ServicesAug 9, 2022
Joelle, I appreciate the updated information to your review with the order ID so I could investigate further. I do apologize that we were overbooked for your order. Per our policy all overbooks are refunded in full. I've since re-sent the refund receipt to your attention. Sincerely, Team ASAP OB #1334545
Bernie and Laurel Van E.
Very clean and prompt! We just needed one for our sons grad party, and we were very pleased at how clean it was!
Response from ASAP Site ServicesAug 5, 2022
We appreciate your rental review
Adrian
I receive the potty the last minute of the delivery schedule. I did not receive hand santizer that was ordered.
Response from ASAP Site ServicesJul 29, 2022
Adrian, Our apologies the 6/24 order did not have the hand sani as we are out of stock on it. It was swiftly refunded to you for that product aspect. Again our apologies for that inconvenience. Sincerely, Team ASAP
Bertha
Very good service
Response from ASAP Site ServicesJul 28, 2022
We appreciate your rental experience review. Sincerely, Team ASAP
Zane H.
Excellent service!!
Response from ASAP Site ServicesJul 27, 2022
Thanks for sharing your rental experience
Cynthia D.
I was extremely disappointed with my experience with ASAP Site Services. I scheduled the portajohns in January 2022, check again a few months later and then just to be safe, the week before to make sure the order was still scheduled for delivery on Friday 7/15, which I was told it was. Our Celebration of Life event was the next day at 11 am. On that Friday I called around noon to get an idea of when it might be delivered. The rep couldn't say but assured me they were coming. I asked them to call the drivers to get an ETA. At 4:45 pm having not heard from them, I called again and they said they weren't able to reach the drivers but the window of delivery was from 7am - 7pm. Seeing that I was getting nowhere, I secured the needed equipment somewhere else and canceled my original order. Even then I got push back and was told I might not get a full refund. VERY FRUSTRATING, especially since they left me high and dry on a weekend with no toilets for 150 people! Thank goodness for the great people at A-1 Portajohns.
Response from ASAP Site ServicesJul 27, 2022
We apologize for this experience. We have issued a full refund and our deepest apologies about the non-delivery order. Sincerely, Team ASAP
customer
I like that we get serviced twice a week, but I would like them to add more of the blue fluid at the bottom. A day after a service, the bathroom started smelling bad and it's just 3 of us using it, no contractors.
Response from ASAP Site ServicesJul 27, 2022
We appreciate the feedback about your rental experience. Thanks, Team ASAP