AruchicReviews of aruchic.com

Response from AruchicSep 8, 2024

Dear Rosie， I’m truly sorry to hear about your experience and that our products did not meet your expectations. Your feedback is very important to us, and I would like to address this issue promptly. Please provide your order details so we can investigate further and work towards a resolution. We are committed to improving our services and ensuring that our customers are satisfied with their purchases. Thank you for bringing this to our attention, and I apologize for any inconvenience caused.

Response from AruchicSep 8, 2024

Dear Elizabeth, Thank you for your message, and we sincerely apologise for the confusion and any inconvenience this may have caused. Upon reviewing your order, we confirmed that your package was delivered two weeks ago. However, it seems there was a communication issue, as no phone number was provided, and the delivery confirmation was sent to the email associated with your order. To ensure your satisfaction, we are more than happy to offer a complimentary reshipment of your order to the correct address. Please confirm your current shipping details, and we will arrange the shipment promptly. We greatly appreciate your understanding and look forward to resolving this issue for you. Best regards,

Response from AruchicSep 5, 2024

Dear Pinky Rae, Thank you so much for your great feedback! 😊 We are so glad that you like this top! We are so happy to hear that you are satisfied with its cute design and comfort. We also love the cool feeling it brings, especially the patchwork design you mentioned. 👌 We are also glad that it fits your daily look perfectly when we see that you match it with jeans and sneakers. If you have any other questions or need further assistance, please feel free to contact us. We look forward to seeing you visit our store again! Wishing you a stylish and comfortable life every day! 🌟 Aruchic Customer Service Team

Response from AruchicSep 4, 2024

Dear Lee Carmona， Thank you so much for your wonderful feedback! We’re thrilled to hear that all your items fit perfectly and that you’re pleased with the quality and affordability of our clothing. We’re also delighted that you found our customer service to be great. Your satisfaction is our top priority, and your positive comments mean a lot to us. If you ever need assistance or have more items to order, please don’t hesitate to reach out. We look forward to serving you again! Best regards, Aruchic Customer Service

Response from AruchicSep 4, 2024

Dear Marta Melin， Thank you so much for your wonderful feedback! We’re delighted to hear that you’re always pleased with the quality and service, and that our products make you feel fantastic. Your satisfaction is our top priority, and it’s great to know we’re hitting the mark. If you ever need assistance or have any questions, please feel free to reach out. We can’t wait to continue providing you with products you love! Best regards, Aruchic Customer Service Team

Response from AruchicSep 4, 2024

Dear Manon Van Dreumel， Thank you so much for your kind words! We're delighted to hear that you were pleasantly surprised by the quality and design of your dress. We take pride in providing well-made products, and we're thrilled that the thickness and craftsmanship met your expectations. If you ever need anything else or have any questions, please feel free to reach out. We're always here to help, and we look forward to serving you again! Best regards,