AruchicReviews of aruchic.com

The quality of material is pretty bad. Really disappointed with my purchase. Even the return policy is not great.

Ordered a dress, arrived and was cheap material and poorly made. Requested to return per their policy, and they first tried to "upsell" me by offering a discount on a new product instead. I persisted on the return, so they said I needed to ship it back to CHINA. Fine. The return address they provided was not accepted by FedEx. When I asked again, they said use another carrier. Shady and not ok. I asked for a valid address and they stopped responding. BAD CUSTOMER SERVICE! Didn't refund me anything, and won't provide a valid address for return. Would NOT recommend this business. Smoke and mirrors.

They are fraud. They sell cheap quality and shows something else in advertisements. Paying influencers for spreading lies. They scammed me.

I am writing to express my deep disappointment with my recent experience with your company. This was my first purchase from Aruchic and unfortunately, it will also be my last. The item I received was of very poor quality—the material, the finish, and even the colors were completely different from what was advertised. It looked nothing like the pictures shown on your website, which is highly misleading. I have attempted to contact your company by email multiple times over the past two months, yet I have not received any proper response or resolution. This lack of communication and accountability is extremely frustrating and unprofessional. I am truly dissatisfied with both the product and the service provided. I hope you take this feedback seriously, as no customer should have to go through such a bad experience.

The quality and workmanship is not as impressive as advertised in the website. Material looks cheap and workmanship is poor. Definitely not worth a single penny to buy from them. And the shipment originates from Shenzhen, China not USA AS IT CLAIMED UNDER THE REGISTERED ADDRESS. Total scam.

Very very disappointed! Very cheap quality of the clothes and the pictures they show on the site are very deceptive Please don't fall for it. Whats worst is that if you plan to return, you have to pay for the return fee all the way to china which is quite hefty as well Please save your money and don't fall prey to all the beautiful advertisement. I am shocked and very upset with the whole experience

Dress was not as advertised , cheap fabric and poorly made and sized . Dress was £48 , after chasing for several days to arrange return then advised on discount to keep and not return . Postage /shipping cost for return £23 ., with no guarantee if this is a credible site . Have not returned as do not want to be further out of pocket and still have a dress unfit , advertised as silk and satin , dress is nylon , probably cost no more than 3.00 to make as shipping return is China . Do not use this site !!!

I ordered an outfit for my sons graduation. Delivery time was given as 3- 4 days. The outfit arrived after 2 weeks and it was too late by then. The outfit was poor quality and the sizing was very odd. I emailed and requested they issue a refund and advise how to return the outfit. I received an email asking for the reason for the refund to which I replied immediately. I then received another email after a week giving me various options - keep the outfit and accept a small refund/ a discount code for my next order or rerurn the outfit at my own expense ti China for a refund. I am currently still waiting for a return address to estimate shipping costs. Absolutely terrible customer service and little regard to the fact that I have paid good money for a bad quality item and paid delivery charges on top of that. Will not be using again and will definitely not be recommending to anyone else