ArtsyReviews of artsy.net

A very positive experience overall. The artwork matched the description, communication was prompt and helpful, and the delivery was handled professionally. Everything went smoothly from purchase to arrival. I would happily use Artsy again in the future.

The service was fast and everything was delivered as described.

Great user experience, just-right amount of information, smooth purchase process

Lauren was super helpful! - responsive - knowledgeable - answered all my questions - easy transaction - shipping was fast

I experienced a complex issue with an artwork purchased through Artsy involving condition, documentation, and international shipping. Once the matter was escalated, Artsy’s Trust & Safety team took the concerns seriously. Communication throughout was professional and careful, and Artsy worked persistently with the gallery to reach a fair resolution, which ultimately included a full refund. I was particularly impressed by the clarity and integrity shown during the later stages of the process. Overall, the experience gave me confidence that Artsy does stand behind buyers when genuine issues arise, and I have since made further purchases with confidence in Artsy’s platform.

Marian was very understanding and helpful. While I still wish that sellers would be required to provide some provenance indicating authenticity and aiding the future record-keeping of artworks, Marian did all she could in making the sale fair and trustworthy.

Everything was handled with great care and concern. Well packaged and i like they added a "signature required " for delivery.

Communication was prompt and thorough. Shipment was earlier than expected. Print was very well packaged. Print is in excellent condition.