ArtsyReviews of artsy.net

Artsy states that they will provide a certificate of authenticity for the works represented on their sites. In my interaction with them, they failed to provide a Certificate of Authenticity, and when I pushed them on it and withheld payment, they ceased to work to provide an industry accepted certificate of authenticity and stated that an opinion letter is as good as a COA. I am fighting this now. The actual gallery who presented the piece indicated that they would obtain a COA and provide that to me. Artsy stopped them from doing so... stating that there was no requirement. I do not trust Artsy. I do not recommend. Go through your normal gallery connections to ensure that you can have a good experience and get the documentation that you need to support your pieces.

Item was delivered without a valid COA. The letter that accompanied the piece could not be used as a COA. Lack of an authentic COA significantly decreases the value of the piece. I am in contact with Artsy now to 1) get the COA from the piece publisher or 2) provide instructions for return of the piece.

My third and certainly final purchase from Artsy. I wish I had the option to give a negative star rating. Fed Ex didn't deliver the art work, alleges I signed for the package when I wasn't even home at the time of delivery which I can prove. The "resolution guarantee" could take up to 8 weeks, meanwhile I've paid in full for artwork I never received.

Des frais élevés, peu de ventes et peu de soutien Mon expérience avec Artsy a malheureusement été très décevante. Les frais d’abonnement élevés n’ont pas été en cohérence avec les ventes générées, qui sont restées très faibles malgré mon engagement et mes efforts. J’ai dû me résoudre à fermer mon entreprise, car cet abonnement, combiné à d'autres charges importantes dans un contexte de crise mondiale, était devenu insoutenable financièrement. Lorsque j’ai souhaité résilier mon contrat, Artsy a refusé toute discussion et m’a imposé des frais de résiliation que je ne pouvais pas assumer. J’ai été relancée de manière répétée, sans qu’aucune compréhension humaine ne soit apportée à ma situation pourtant difficile. Mon ressenti est que la priorité d’Artsy semble être exclusivement financière. Leur modèle ne laisse pas de place à l’accompagnement des petites galeries ou des artistes en difficulté. C’est une plateforme qui, selon mon expérience, ne se soucie pas de la viabilité de ses partenaires mais semble avant tout centrée sur la facturation. Je partage ce retour pour aider d’autres artistes et galeries à prendre une décision en toute connaissance de cause. Je regrette profondément cette collaboration.

I got an automated response that did nothing to look into the urgency of the matter

Shocking service, no one accountable. 20 days to get a response after waiting another 10! They didn’t inform all customs requirements needed until they found a buyer, delaying the whole process. The list goes on. Stay away from Artsy

On Dec 20, 2024, I took part in the Saatchi Collection: Auction In Aid of Great Ormond Street Hospital Charity, (Part III). I won SEVERAL lots (lots 66, 106, 107, AND 143), and my credit card was cleared on Dec 23rd. Unfortunately, nobody contacted me regarding delivery; in short, they took my money WITHOUT delivering the goods. I wrote to Artsy on Dec 21, Dec 30, Jan 2nd, Jan 5th, Jan 8th, Jan 13rh, Jan 15th, Jan 20th, Jan 21, Jan 23. I even called them long-distance by phone 3 times during their supposed working hours. Unfortunately, NOBODY came back to be regarding delivery. I gave them an ultimatum that, unless they would I would go to social media to vent my frustrations. I am still hoping that they can come back to me because I truly like the pieces I bought. To all those who may think that I am lying, I CHALLENGE Artsy to provide evidence that I am lying and to sue me for defamation. I await your reply, Artsy. In the meantime, BEWARE of dealings with Artsy! They are SCAMMERS that do NOT deliver!! C.

Starting to think it's not even a real site. I have an authentic jeff koons sculpture that i tried to list twice on their site. Once a month ago and once two weeks ago. Both are still pending. Nobody returns emails, calls, texts. If it is legit, they're terrible at running a business.