ArtsyReviews of artsy.net

I made a mistake with ordering. Entirely on me -- it happens! But usually, that means being belittled, demeaned and/or at least getting the runaround so one wonders whether it's just better to lose the money and gain back the time and frustration spent. I am delighted to say Artsy *understood and helped me correct my mistake* efficiently and effectively and with zero judgement. Mistakes happen and it's nice to know we can quickly move on. I'll absolutely order again soon -- correctly this time!

My ID verification was not approved yet

It was a great experience, Isabel at Artsy took great care of me and I felt in any moment safe: that’s very important. Thank you so much!

Support team is always great

UPDATE: The problem was fixed very quickly after submitting this review. Though the mail had been sent properly, it was not received. The team reacted very quickly and in a very supportive way, thanks for that! -- Old Review -- Not trustworthy, don't use it. I bought a piece of art, but decided well within 24 hours to cancel the purchase. Got in touch with the gallery, telling them to not ship it. This is perfectly ok. Then, according to terms of use, instructed artsy via the respective email address to revert the purchase within the 24 hours timeline ... And never heard back. No reply! Not even after 4 mails (!!) and 4 days. Absolutely nothing. This looks like a scam and I advise to keep your fingers from it

good service

Artsy has the a superior staff to any other platform out there.

Amazingly seamless and comfortable auction purchase. Loved discovering new artists.