Holly
UPSET Never called my scheduled phone date No way to contact a HUMAN customer service
UPSET!! I am in the middle of the process...I have my book to review the order and finalize for printing. It is now 2:02 and I had scheduled a phone date for today 7/24/25 1:30-.....never got the call...tried to call the numbers listed and cant leave message. Emailed and only get a standard email to reply above the line, I do and I get another email saying the same thing. UGGHHHH!!
Response from ArtkiveJul 31, 2025
We're sorry to hear your call was late. We completely understand how frustrating that must’ve been. That said, we’re really glad we were able to connect with you shortly after your scheduled time slot to help with your book edits! We do have a small and specialized customer experience team all based in the US who personally answer every email or text that arrives in our inbox. If there’s anything else you need or if any other questions come up, just let us know. We’re always happy to help.


