Artisan HardwareReviews of artisanhardware.com

Response from Artisan HardwareAug 12, 2019

Hey, Carol! We're so happy you were pleased with your experience. It was a pleasure doing business with you!

Response from Artisan HardwareAug 8, 2019

Missie, We're so happy you were please with your door! However, if you are missing items from you order, we would be more than happy to ship that out to you ASAP. Let us know if you need anything. Thank you for your business!

Response from Artisan HardwareAug 8, 2019

Denise, We are so happy you're pleased with your order! We look forward to doing business with you again.

Response from Artisan HardwareAug 8, 2019

Thank you so much, Mark! We're happy you were well taken care of.

Response from Artisan HardwareAug 7, 2019

Unhappy Customer, You placed your order on July 10th and we didn’t launch the sale until July 24th. If a customer calls within a day or two of a sale drop, we are more than happy to honor the sale since their order would still in production. However, you received your package on July 22nd and sent your first e-mail to us on July 25th and wanted to return your entire order only to purchase it again in order to receive the discount. We are more than happy to accommodate our customers. This was not a situation where it was in the best interest of you or the company to completely return an order only for us to ship it back out again. When our customer service representative explained this to you over the phone, you continued to press her to accommodate you in what was a very unfair and unrealistic transaction. If you would like proof of all the dates mentioned above, I would be more than happy to send them to you.