Elisabeth
The initial planning and the final…
The initial planning and the final product were excellent. At first we were worried that tuxedo would not arrive on time for wedding, but it did and it was gorgeous

TIMELESS CUSTOM WARDROBESPersonal styling & bespoke tailoring designed by "American's Best Dressed Man" Dan Trepanier.Articles of Style
Articles of Style (articlesofstyle.com) has 143 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Elisabeth
The initial planning and the final product were excellent. At first we were worried that tuxedo would not arrive on time for wedding, but it did and it was gorgeous
experience in san F.
suggestions: if you ask me what swatches to bring to a trunk show, bring the swatches. would've ordered at the trunk show, instead had to wait to view the swatches. don't wait a month after my order to tell me the fabric is no longer available if i ask you the status of my order, can you be more responsive than 2 weeks fit issues were not what i was expecting based upon the press, you get and put out. despite whatever issues you're going through, you do have competitors, in my case, i'm afraid they won.
Response from Articles of StyleDec 8, 2022
Hi Ronald. Dan Trepanier here - founder and CEO of Articles of Style. My apologies you had a poor experience with Matthew at our Trunk Show in San Francisco. I was supposed to be on that trip (and bring fabric books), but I tested positive for Covid and couldn't cross the border from Canada. I'm sorry for the delays and stock issues, fabric supply and staff shortages affected us during and after Covid. Things are moving much better now, and I hope we can make it up to you!
Jason B.
Loved the end product, however the fulfillment process was sub-optimal. There weren’t enough status updates to help me understand when the product would be finished and delivered. Attempts to contact the customer service team left me wanting a higher end touch for a premium product.
Garrett S.
AOS has always done quality work and I cant speak highly enough about their workmanship and materials and the overall sales experience. The lower score is strictly when it comes to order completion time (which has consistently been 4-6 months for me over several orders) and fulfillment. I had a tux shirt sent which never even showed up for my event(never showed up at all) and while the rest of my order (a tux) did show up it took nearly 6 months to do so which was right before said event leaving little time for alterations.
Response from Articles of StyleDec 8, 2022
Hi Garrett. Dan Trepanier here - founder and CEO of Articles of Style. I'm really glad you appreciate the quality and experience with AOS. My apologies for the delivery time delays with your orders placed in 2020 and 2021. Covid had a serious impact on our timelines due to fabric shortages and staffing issues in our New York factory. Things are moving along much better now - thank God - and I hope we can make some new garments for you in the future. All the best, Dan
Moises
Sucked. Horrible experience. I told the dude originally that virtual was garbage and this was before the plandemic and everything was done virtually because the people are lazy and my shacket was poorly fitted and so was a vest. I would not recommend these people to my worst enemy. Save your hard earned money and go to an actual tailor fellas.
Response from Articles of StyleDec 8, 2022
Hi Moises. Dan Trepanier here - founder and CEO of Articles of Style. I understand you prefer the in-person experience, and I hope you were able to find a good one. I truly believe in the digital service method and this has been our focus since day one with AOS. I can recommend some in-person tailors if you have not been able to find one that is satisfactory. Thanks anyway for giving us a try. All the best!
Garrett B.
AoS creates a very personalized experience and even better suits
KF
Greatest customer service ever.