Artful HomeReviews of artfulhome.com

I called customer service to find out why my order hadn't shipped ten days after it was placed. The rep was filled with excuses. First excuse was that the merchandise was held up in customs due to "the tariff debacle". I responded that I would contact my credit card company to dispute the charge because they were charging for merchandise that they did not have in their possession. Her next excuse was that the merchandise was received but had to be inventoried. To cut to the chase, by the time our call ended, the rep determined that the items were ready for shipment and provided a tracking number. I have every confidence that if I hadn't called to inquire about the order status, my items would still be languishing in their warehouse. As I explained to the rep, they made a sale, not a customer.

(1) They shipped me the wrong item. (2) Their "returns" website kept shifting my return to an exchange. (3) When I finally arrived at a screen that lets me request a refund, they charge me extra fees for their mistake. I shouldn't have to pay extra fees when the only mistake is theirs.

I will never do business with Artful Home again. I ordered a pair of pants on April 12th and finally received them on July 15th. It took over 90 days to fulfill the order - which is absolutely unacceptable from my perspective.

My name is Adithya, and I'm from H.S.R Layout, Bangalore. I wanted to get Monsoon blinds installed for my porch area, so I searched on Google and found several vendors. Most of the genuine companies had slightly higher prices, but they were listed on platforms like Google Maps, IndiaMart, and JustDial with good reviews. Unfortunately, I made the mistake of choosing a company called Artful Home(website: artfulhome.in) because their prices were much lower. That should have been a red flag, but I went ahead. A guy from Artful Home visited my house, took measurements, and gave me a quotation. When I asked for a discount, he offered one on the spot, which made me feel like I was getting a good deal. I paid ₹;20, 000 in cash as an advance, and they promised installation within 3 days. However, after that, they kept delaying. On the 6th day, I got suspicious and searched more about this company. That’s when I came across hundreds of fraud complaints and negative reviews from others who had similar experiences. I sent screenshots of these reviews to the person I was talking to on WhatsApp. He claimed all those reviews were fake and soon after that, he blocked me on both phone and WhatsApp. These people have no real office, and their website is full of stolen images from genuine blinds companies. I tried reaching out, but they had vanished. My money was gone. Later, I got my blinds installed by a genuine company called B****** Blinds. They were professional, gave me a fair discount after hearing about my bad experience, and completed the installation within 3 days. I even accidentally transferred ₹;500 extra to them and they returned it without me even asking. That’s the kind of trust and service real companies provide. Please be careful! Don’t fall for low prices or fake positive reviews. Do your research. Trust companies with verified listings and genuine reviews. ArtfulHome.in is a scam stay away!

This company is a scam. I would give no stars if that was an option. What I received looked nothing like what I ordered. The item was returned and accepted with no issue. It has been 10 days and I am still waiting for a refund to be issued. I've sent over 2 dozen emails and called several times only to be given the run around and flat out lied to. Buyers beware of false advertising and being scammed out of your money!