Arrow Lift Reviews | Read Customer Reviews of arrowlift.com

Arrow Lift Reviews | Read Customer Reviews of arrowlift.com

Arrow Lift reviews

548 approved reviews, newest moderated first

Karen C.
Jul 21, 2024
Very quick to visit and provide a…
Very quick to visit and provide a quote. Scheduled installion for the following week. They did a great job installing and were very professional. I highly recommend Arrow Lift
Response from Arrow LiftJul 22, 2024
Hi Karen, Thank you for your kind words! We're glad to hear that you were pleased with our quick response and professional installation. Knowing that our team provided a positive experience and met your expectations means a lot to us. If you have any further needs or questions, please feel free to reach out. Best regards, The Arrow Lift Team
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Cheryl
Jul 18, 2024
Great work
Great work! My elderly mom can take a proper shower now!
Response from Arrow LiftJul 18, 2024
Thank you, Cheryl! We're thrilled to hear that your mom can now make it to the shower. Knowing our work has made a positive impact on her daily life is incredibly rewarding. If you need anything in the future, please don't hesitate to reach out. Best, The Arrow Lift Team
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Cesar C Castillejos S.
Jul 11, 2024
Excellent company
Excellent company. Friendly staff, punctual and delivers good products
Response from Arrow LiftJul 11, 2024
Thank you, Cesar! We're so glad to hear you had a positive experience with our team and that you're happy with our products. If you have any further needs or questions, please feel free to reach out. Warmly, The Arrow Lift Team
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Robert
Jul 8, 2024
Defective part not replacded.
Part was defective and technician fixed it, but tolded us it would have to be replaced. It's been a month and part still not replaced. Chair is not working reliable.
Response from Arrow LiftJul 10, 2024
Thank you for your feedback, Robert. We're so sorry to hear about the issues with your stairlift. It's frustrating when things don't work as expected, and we apologize that there seems to have been a misunderstanding on the replacement part. Our Service Team will be reaching out shortly to confirm next steps so we can get your chair back in action. Thank you for bringing this issue to our attention! Best regards, The Arrow Lift Team
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David
Jul 4, 2024
Good people, know their stuff.
Salesman very helpful getting the layout and options for our 20' straight run 14' rise 19 steps. Installation well done with good demos after.
Response from Arrow LiftJul 5, 2024
Hi David, Thank you for your feedback! We're glad to hear that you had a positive experience with our team. It's great to know that our salesman was helpful in planning your layout and options, and that the installation was done well with clear demonstrations. Best, The Arrow Lift Team
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David
Jul 3, 2024
Excellent customer service and installation
Excellent customer service. Wonderful addition to our house. Chairlift is decrete and at the same time beautifully looking. My mother has access to the second floor. It is a lifesaver for us.
Response from Arrow LiftJul 5, 2024
Hi David, Thank you for your kind words! We're thrilled to hear that the chairlift has been a wonderful addition to your home and that it provides your mother with easy access to the second floor. It's great to know that our customer service met your expectations and that the chairlift blends beautifully with your home. Best regards, The Arrow Lift Team
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Steve
Jul 3, 2024
The installer was efficient and quick
The installer was efficient and quick. The Salesman knew the product inside and out and very informative. He also got us a quick install date
Response from Arrow LiftJul 5, 2024
Hi Steve, Thank you for sharing your experience with us! We're pleased to hear that our installer was efficient and quick, and that our salesperson provided you with detailed information and a prompt installation date. Your satisfaction is important to us, and we're glad everything went smoothly for you. Warmly, The Arrow Lift Team
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Richard
Jul 1, 2024
Excellent all around
Excellent all around
Response from Arrow LiftJul 2, 2024
Hi Richard, Thank you for your review! We're delighted to hear that you had an excellent experience with us. If you ever need anything else, please don't hesitate to reach out. Best, The Arrow Lift Team
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