ArraeReviews of arrae.com

Their customer service has been terrible. This was my first time ordering from them, and after trying their melatonin, I submitted a return request. They immediately canceled it, claiming it was due to “fraudulent activity.” I’ve never ordered from them before Their own policy says first-time customers can return items I’ve been following up daily, and they still haven’t given me any explanation for the “fraud” or what I’m supposed to fix I’ve already provided everything they asked for. At this point, I’m not asking for anything complicated; I just want to return the product. That’s literally it.

Very disappointing experience. I contacted customer support to make sure my subscription was canceled, yet I still received another shipment. The cancellation process is confusing and repeatedly pushes options like pausing, skipping, or accepting discounts instead of clearly canceling. I reached out again as soon as I received the shipment email and have been trying to resolve the issue since then, but I haven’t been offered a real solution. The only option given was to ship the item back as soon as I receive it, but I’m still expected to pay the return shipping fee for something I tried to prevent in the first place. The product (MB-1) itself didn’t work for me. It may work for some people, but it’s definitely not for everyone. If you want to try it, be cautious about subscribing otherwise you might end up like me, receiving another shipment and having to pay the return shipping fee.

Took MB-1 for 6 months and saw zero change. I worked out 5x/week, ate 85% clean and saw no change. Was a total waste of money.

HORRIBLE PRODUCT - HORRIBLE CUSTOMER SERVICE - I am stuck with a few hundred dollars of product as had adverse reaction - made me sick to my stomach and the smell alone could give you headaches and make you sick. I can't give it away! - they are absolutley disgusting - bought the protein eletrolyte powder and creatine gummes - they only allowed one return of the 4 items and only refunded the least expensive item - could not return unopened product. DO NOT BUY _ the product is disgusting - so artifical and strong artifical flavours. I have tried many similar products and this is by far the absolute worst - the whole experience could have been improved by somewhat decent customer service but they don't have that. Buyer be ware.

The most horrible customer service and product. Ordered 2 of their products, says 30 days money back guarantee used one of each product realized not for me, they only gave me partial CREDIT to their products so from 107 dollars I only got 37.00 dollars . Which is so stupid as I said I did not like their product. I was not given any choice. 2 weeks later I get an email that I am getting shipped the same product and they had debited my credit card for the full amount. Stuff which I did not order and even if I did you think they would first used the credit sitting with them. I messaged them right away to reverse and not ship me any more stuff still waiting to see the credit on my account.

Do not buy from this company. To save money i signed up for a subscription. Then got the product, a flavoured protein powder, and it was terrible tasting. So I retuned it. They were fine about it. I assumed, wrongly, that this would cancel my subscription. It did not. As soon as I saw generated emails that product is about to ship and has shipped I emailed them and they said it was too late to stop it, but to email them when it arrived for a return. Between Christmas, travel and being sick i just got around to returning a product that should have never been shipped to me and now they say that it is outside their return window (by 10 days). So I have spent several hundred dollars on a product that tasted like cough syrup. Therefore I would definitely not recommend.

I would give it zero stars. Just another health scam. If you have any issues after taking the first one and decide to return for any reason even unopened boxes all they will give you a store credit. They tell you it’s sold as a set. No refund

I bought 6 months worth and am about to go into the last month of pills..here's my honest review. I've been on a health and fitness journey for a few years now switching from cardio to strength training, eating healthier and almost limiting alcohol to 1-2 times a week. I had been pretty stuck between ~172-175 for a year even with all that effort. Then I was bombarded with ads for Arrae and decided to give it a shot. Within the first 5 days, I dropped 3 lbs and fell below 170 for the first time in a year. My mood was up, my cravings were down. I really had high hopes for this product. The lowest I got to was roughly 166 after a month's use. Then I plateaued and starting getting daily headaches, and heartburn. I'll admit that over the holidays I didn't eat as healthy, but overall I don't think that's the real issue. Given the time allocated to this 'test', I would advise to not waste your money. The claims of losing 15 lbs in 3 months was absolute trash and the side effects are definitely not worth the hassle.