ArraeReviews of arrae.com

I should have read these negative reviews before purchasing. Their customer service really is terrible. The order took months to actually reach and we were out of town by the time it was finallly "marked as delivered". It was supposed to have been delivered a week prior, so that I would be able to receive it before I left, but they use a terrible delivery service (not your verified UPS, USPS, FEDEX etc) and the package was nowhere to be found when I was back. They refuse to honor a refund even though I PURCHASED package protection for this very reason. Terrible company and ethics.

Terrible experience. Has been a month since I placed my order. Severe lack of communication and terrible customer and delivery service. Have now asked for a refund and will not order from this company again.

Don't even bother buying a product from Arrae. They take your money, don't have stock and you wait months for your product to be delivered. You send them an email to only be responded by a bot.

I purchased Arrae's Clear Protein to try it. The product arrived opened, which raised concerns that it was tampered with. You cannot contact this company any way other than email and their customer support is atrocious. As I suspected, the product I received was not only opened but missing one sachet of product. Arrae has denied a return request and I am stuck with a product that is used/unsafe for consumption.

I specifically purchased the protein packets from this company (the Clear Protein) because the ingredients list showed all natural ingredients. I wanted no added sugar, as I didn’t want it to be sweet. Their ad showed it was sweetened with raspberry and yuzu. Not the case! Turns out, it also has Reb A (?), apparently a sneaky way of getting Stevia in there. That is added sugar. The packets are way too sweet tasting and don’t taste natural at all. They’re gross. I reached out to the company asking for a refund given the false advertising. Not only did they not give a refund, they didn’t respond AT ALL. I’m out $50 CAD! Throwing out the garbage product, and would never buy from this company again - beware.

Scammers! DO NOT PURCHASE. I got got, now don’t you get got too. First of all, this stuff is foul tasting. I wouldn’t drink it if I was dying of thirst in the desert. Second, their customer service, while responsive, is really saying nothing at all and somehow they’ve trained bots to be condescending and patronizing? Their return policy is an unsolvable riddle. If you think you’ve got it right, you don’t. Now I have 2 unopened boxes of this rubbish that they won’t take back. I don’t even want to throw it away for fear of what it would do to the environment. Shame on these scammers.

I was a first-time customer trying the MB-1 supplement and, unfortunately, had a very concerning experience. On the first day, I took the supplement after breakfast. By the evening, I began experiencing severe abdominal pain and intense bloating unlike anything I had felt before. Initially, I assumed it might have been due to taking it with food. However, on the second day, I took the supplement on an empty stomach, and later that night, the same symptoms returned, this time even more severe. The pain was significant enough to wake me multiple times throughout the night. I discontinued use immediately after the second day, and the acute pain did not return. However, my digestive system has not felt the same since, and it seems to still be recovering from the irritation and inflammation triggered during those two days. What is especially concerning is that the product is marketed as supporting gut health, yet my experience was the exact opposite. Additionally, the company advertises a 30-day return policy, but my return request was denied without a clear explanation. Attempts to resolve the issue were met with automated responses, and I was unable to reach a real customer service representative. Overall, this experience has been both disappointing and troubling. I would strongly urge the company to review both the formulation of this product and the effectiveness of their customer support processes.

Stay away from this company they donot care For your health and they just ruine people life