leigh M.
Michele has been very professional …
Michele has been very professional every step of the way and always follows up on projects which we appreciate. It’s been really great working with Armstrong Steel so far!
At Armstrong Steel, we take great pride in our history. We've experienced tremendous success and have excelled because of our unwavering commitment to enhancing lives every day. To date, we've helped over one million folks seeking information online about the building of their dream and we are dedicated to serving the next 1,000,000 with the same unparalleled expertise and enthusiasm that has made us a leader in the construction industry.
Armstrong Steel (armstrongsteelbuildings.com) has 206 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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206 approved reviews, newest moderated first
leigh M.
Michele has been very professional every step of the way and always follows up on projects which we appreciate. It’s been really great working with Armstrong Steel so far!
Amanda K.
Misleading regarding what contract covers. Don't believe them when they say the pricing is ending. It isn't. Just want your deposit. Make sure all your openings are included in the contract and everything you'll ever need because they are more than happy to sell you a metal box with no openings. Then add additional charges for openings, etc.
Tresa
I never seen nothing like this company So pleasant to work with and will do anything they can to meet your needs ..Thank u Micheal Klos and Jamie Cue for your service u guys are great.. I can't wait to get my barn so I can send u some pics... Thanks so much I would do it over again... Tresa
Brooke W.
Saw an Ad online for Armstrong Buildings. I have been looking for a 40' x 60' steel barn to be built at my home. I have contacted other companies and have gotten quotes and so I thought why not try them and get a quote as well. I filled out my information on the online site expecting to get my quote, when all of a sudden it told me I would be contacted by a salesrep for my quote. (First red flag). Finally a day later I was contracted by Troy. Man he was so hip and so cool on the phone. It sounded like he was sitting on the beach with a mai tai in his hand. Then all of a sudden he had to let me go because he was getting another call. (Second red flag) What kind of salesman lets you go when they are trying to sell you something? He calls back about an hour later to let me know he has the deal of a lifetime for me. He has a building sitting on their lot that is the EXACT dimensions I am asking for and wait...just wait... It has all premium siding and trim with a 50 yr warranty and all the bells and whistles. This building typically sells for 45K but he has spoken to his supervisor and they are willing to sell it to me for 26K. WHAT!!!!! I am gonna save so much money on the materials only. Yeah that's right 26K and that is not even installed. That is for just the materials. Also that is not even delivered. I have quotes for 30K installed from other companies. I am like that is a lot of money for not being installed and then I get the whole run down of how Armstrong Steel is better steel than other companies that get their steel from China or India or wherever!. Well I tell Troy that he will need to talk to my husband because I can't make a 26K decision without him and I give Troy my husbands #. I knew my husband would see through these sales tactics just as I did. Troy calls my husband and gives him the whole rundown and then my husband said he would think about it. Next thing you know Troy's supervisor is calling like everyday. Finally I told my husband just answer and put him on speaker phone as I want to hear what they have to say. Hubby puts the supervisor on blast and low and behold they were able to drop the price to 24K and we needed to give them a deposit TODAY to lock in that price. They are barely making any money on this building. Their engineers make $200 an hour and this will barely cover the cost for the engineers. (3rd red flag). Also they don't accept credit cards for the deposit (Final red flag). What reputable company doesn't accept credit cards? I know the kind that doesn't want you to refute charges when they don't deliver...that is what kind of company. Well obviously we decided not to buy their building, even though Sam Elliott is the company spokesperson, I just felt that this company is way too much energy on the front end and will fail on the back end. I am not spending 24K on a building that is not even going to be delivered or installed. My advice is go somewhere else. Don't get scammed.
Response from Armstrong SteelFeb 22, 2017
Hello Brooke. We appreciate you taking the time to give us a review. We are sorry you didn't have a 5-star experience with us today. It's our intention to provide and deliver the best steel building in the industry to all of our customers. While affordability is certainly a great benefit associated with Armstrong Steel Building systems, we do not provide the cheapest building solution on the market. Our galvanized secondaries, long term warranties, and design and assembly techniques allow for a better overall quality building, and an easier build on site, just to name a few of the benefits, but rarely translate to the cheapest price. Customer service is extremely important to us, and we feel like we put a ton of energy into every aspect of the process, from conception to completion. If you would like to speak further about your experience, don't hesitate to contact our customer service department. Good luck in your search for a steel building, and thank you for considering Armstrong Steel Buildings.
Marie S.
I knew it was possible to go a cheaper route, but I was interested in a quality metal building that would actually last. I looked around and really did my homework on several building manufacturers, and when Armstrong Steel was recommended to me by another firm, I realized they were the best choice. I’ve had great service throughout the purchase and design process, and everyone was very good at communication and very helpful. Specifically, Elisa in the Accounts department was brilliant. She was incredibly patient with me, and I know it could have been a different situation with another company. I’d be happy to recommend Armstrong Steel to friends and family.
lynn
Lot of miscommunication. I will eventually get my building up. Still have not got my building built. Will never do business with them again.
Richard W.
Bought a 40x60 building from Armstrong. The quality is phenomenal, you get what you pay for, my project manager was kind and responsive, always returned my calls in a timely manner, and helped me a great deal with my local county and deciding on unsulation options. I'd recommend Armstrong Steel to anyone in the market for a metal building.
Billy D.
Enjoyed the experience of purchasing our new steel building from Armstrong Steel.