Armstrong SteelReviews of armstrongsteelbuildings.com

Our previous contractor ordered an Armstrong residential metal building and a secondary garage building for our property. Both Armstrong and the contractor failed to design the primary home structure according to our contract specifications, revealing a total lack of communication and competence between the manufacturer and the builder. Despite explicit contract requirements for 9-foot flat ceilings, Armstrong’s design professional (Breanna Ibanez) and our contractor jointly finalized a configuration leaving us with a restrictive 7'6" flat ceiling. Regardless of our contract specifications, we find this to be an absurd ceiling height for a home. There was zero professional oversight on basic blueprint vetting from either party; they omitted windows completely, spaced others incorrectly, and placed the kitchen and laundry sink windows 5 feet off the floor, making it impossible for someone of average height to look outside. The secondary building was contractually required to include a section for habitable living space. Instead, Armstrong and the contractor collaborated on a non-compliant design that was engineered strictly as an uninsulated shell without the necessary specifications or permitting capabilities for a living area. Because we could not afford to purchase two brand-new structures out-of-pocket due to their shared errors, we had no choice but to mitigate our damages by using the secondary building strictly as a basic garage, absorbing the complete loss of the planned living space and use of that building. The primary residential building remains unassembled and completely unusable on our property as expensive scrap metal. We blame both Armstrong and the contractor for forcing us to buy an entirely new home structure out-of-pocket from Mueller Metal Buildings (who were fantastic) just to continue our project. When we discovered these severe structural errors and contacted Armstrong's sales and legal teams directly to find an engineering solution, they stonewalled us and hid behind the contractor. We paid for these buildings, they are on our property, and yet we cannot access any information for them. Homeowners should beware of a manufacturer and builder who jointly ignore basic blueprints, block consumer transparency, and deliver non-compliant structures.

As a first-time veteran home builder using a VA-backed one-time construction loan, my experience with Armstrong Steel was extremely disappointing and resulted in significant financial loss, project disruption, and delays. In August 2025, I entered into agreements with Armstrong Steel for a residential steel building package and paid approximately $19,976.00 in deposits, which were funded primarily through my VA disability benefits. During the sales process, there was strong emphasis placed on promotional Labor Day pricing and securing deposits before final engineering and design details were completed. As the project progressed, serious concerns arose regarding pricing escalation, engineering requirements, and overall project feasibility. Despite reducing portions of the project scope, quoted costs increased substantially and appeared inconsistent with the changes being made. Throughout the process, the project remained in ongoing redesign, engineering, and coordination discussions. However, finalized stamped plans were never provided, fabrication authorizations were never executed by me, and no fabricated building components or steel structure were ever delivered. The unresolved issues ultimately delayed my residential construction project and required my construction team and lender administration process to transition to another supplier in order to continue moving forward with the build and maintain the broader construction timeline tied to my VA-backed loan. Despite no fabricated structure ever being produced or delivered and the project remaining unresolved, Armstrong Steel has continued to maintain that the deposits are entirely non-refundable. I attempted to resolve the matter directly and professionally, including requesting reimbursement for the retained deposits, but the dispute escalated further. I am currently pursuing formal consumer protection complaints and other remedies regarding this disputed project. I strongly encourage consumers considering large construction deposits to carefully review all contract terms, pricing structures, engineering requirements, and public consumer feedback before proceeding. Update: Since posting my original review on Google regarding this disputed project, I have received correspondence from Armstrong Steel’s legal counsel disputing my characterization of events and threatening potential legal action related to my public statements. This review reflects my personal experience and concerns regarding the project, including pricing disputes, unresolved engineering and design issues, significant delays, and the fact that no fabricated structure was ultimately delivered.

Basically I experienced what I believe to be all of the poor and deceitful sales practices that you read about in the reviews. I sent a complete 3D rendering to them, all windows and doors shown, specifications for almost everything including building loads, dimensions, insulation requirements etc. They had what was turned out to be an inexperienced SALES person come back with a quote, and the all too familiar, “if you buy now we gave a great price …”. It was a competitive price. I asked for all of my specifications to be echoed back in the quote, and they did not respond in writing instead trying to call me and convince me why they make a better building than most of the rest. Some of that could be true. But turns out, they had not included framed openings (i.e. a building with no windows or doors) for which they would nail you for $1000 per opening later in the process, and also the now all too familiar, “we don’t supply insulation” that all other bidders had included. So when trying to compare, they were actually more expensive by many THOUSANDS, but you would have already signed a contract and paid a hefty nonrefundable down payment. Luckily, I caught them in their deceitful practice. We don’t need deceitful companies like this.

Atlantic Building Systems LLC d/b/a Armstrong Steel in Colorado sent me a demand letter after I had not heard from them at all since I tried to reach the CEO. I filed a complaint with the Better Business Bureau but that didn't help. All they do is forward the letter to the company and the company writes back to the BBB with a boilerplate excuse and the claim that they are always willing and ready to work with a customer. When I replied to the demand saying I had no money and was struggling financially as I had told them back when I tried to ask for the return of my just shy of $40,000 deposit, they responded by demanding I be put on a payment plan for a building that was NEVER put into production for steel they never purchased simply because their contract was written in such a way that a customer had to pay them regardless of any circumstances. They sued me and forced me into arbitration. I was unable to afford an attorney. I was unable to defend myself properly because I didn't know how. Their attorney lied in an email claiming the sales rep no longer worked at the company when in fact he was in the building. I thought the arbitrator would rule in my favor because lying usually is considered perjury and a case gets thrown out then and there. Search for all the stories done on Denver 7 and search all the negative complaints. The class action lawsuit was forced into arbitration so the public will never know the outcome. Search the comment on the YouTube videos by customers who post cries for help as they only learned about the class action after it disappeared from the news.

Overall the experience was great. My project manager was always there to answer questions and he was very attentive. This is my first steel building and I was able to put it up with my dad. Armstrong was great and I am happy with the quality.

Quality of the building was excellent. Support after purchase was outstanding. Delivery took longer than expected, but the building was worth the wait. A high quality building.

My building turned out exactly as I envisioned from concept to finished product. The representatives were very knowledgeable, courteous and helpful. They replaced some pieces that were damaged during shipping in a very timely manner. My building was constructed in the Summer of 2020 without any problems.

My experience with Armstrong Steel was seamless. I wish working with other people was as easy as the staff at Armstrong made buying a building. We have had hurricanes and other severe storms come through here, and my Armstrong building doesn't have a scratch on it. I wish my other two buildings were from Armstrong. It's tough, it's durable, and you get what you pay for.