Ark7Reviews of ark7.com

Customer Service Review – Herbert Palacios, Ark7 Support I would like to take a moment to recognize Herbert Palacios from Ark7 Support for providing outstanding customer service. Herbert was extremely thorough, prompt, responsive, and professional throughout my interaction with him. He answered all of my questions clearly and always took the time to respond to my concerns. What I appreciated most was his patience and willingness to go the extra mile. I was having difficulty locating my account, and rather than simply directing me elsewhere, Herbert took the time to dive deeper and genuinely assist me in trying to locate my account and resolve the issue. His professionalism, patience, and dedication to helping me were truly appreciated. Herbert is an excellent representative of Ark7, and his customer service deserves recognition. Thank you, Herbert, for your time, patience, and exceptional assistance!

I don’t like the fact that money is stuck with Ark7, will have to sell at a loss to get money back.

Initially I found the holding period and return rate to be disappointing, but the excellent customer support team was able to assist me with being able to withdraw my money (although with a fee, which is in alignment with their rules).

Great company to work with.

Very hard to sell shares. I've been waiting to sell my last share for over 6 months. There is very little info about my purchase including the date of purchase and the selling period. They responded to my review by giving me a reference ID and a promise that their "staff" would assist me. What I received was a bot with a programed reply on how to sell my last property. I already know how to sell on the site. They stated the "sellable" indication but like I said, there is noting on the site that states what the holding period is or when I purchased the property. I should also mention that Im a CPA with a long history in the real estate business. With so little information available Im thinking that it's a scam. Stay away from Ark7!!!!

I have certainty in the company for financial support, and it's nice to get access to specific real estate investments at affordable packets. I find the user interface somewhat clunky and hard to navigate at times--I always get to what I need to get to, but it sometimes takes a little searching.

Update 05/11/2026- this company has attempted to flag my review in every way possible and have it removed. Yet, trustpilot continues to reinstate it. Why? Because this company is dishonest and will steal your money. I have all the proof I could possibly need to show i trusted them with my money to turn around and lose $5000 of my hard earned money. The company responds saying the following: ***As previously communicated, if verifiable bank statements or official banking documentation showing that the funds were successfully deducted and transferred to Ark7 are provided, our team will be able to investigate the matter further.*** I have documented proof, directly from the company itself saying there deposit was fully successful and received by them. How much more proof could I possibly want? Do not trust. Update 4/30/26- Still absolutely do not trust this company. I have signed/dated contracts and emails from Yizhen Zhao, CEO of this company that say they received my money. They are liars and thieves. And unfortunately I live in Oregon and they do business in San Francisco, ca. I can not afford to take legal action through another state. M Your Ark7 Bank Transfer Completed 1 message Ark7 Support support ark7 To: ryanlsallis gmail Ark7 Bank Transfer Completed Hi Ryan, We are pleased to let you know that your recent transfer from your Cash ending in **** 8/88 to the Ark7 Account was successful. Here are the details of the transaction: Amount $5,000.00 Transfer Type Deposit Source Cash- 8788 at support ark7. Sincerely. Date Initiated The Ark7 Team July 4, 2023 Recipient Ark7 Account If you have questions or the above was not authorized, please contact us Transaction c46cb4bf-acf9-4862-af75-f72da5732b8d © Ark7 Inc. 535 Mission St, 14th Floor, San Francisco, CA 94105 Absolutely do not trust this company. I invested $5000 with them. Almost two years later, I went to withdrawal my money only to be told that I had nothing to withdrawal. I have contracts signed and proof of my deposits. Yet, they say that they will not return my money.

Ark7 Is Legit The More You Invest The More You Earn. I Suggest Everyone Giving it A Try. They also have a Great Background Story & Response Team. Hazel Dawn 👍🏿 Was Extremely Helpful. Thats Why I Suggest Everyone To Become Apart of The ARK7 Family