John
Not as advertised
The website advertised a Dark, Rich Brown shoe with a white midsole. That is not what they shipped. Not Dark, Rich Brown and not a bright white midsole. Their size chart shows a Euro 47 is a US13. They sent a 46 for a 13 and tried to defend the decision. Contradictory from their own stated information. Disappointed.
Response from ARDELIOAug 16, 2026
Hi John, Thank you for sharing your feedback. We’re sorry to hear that you were disappointed with your order and that they did not meet your expectations. We would appreciate the opportunity to review your order and the specific size and product details provided at the time of purchase. Please contact our customer support team at [email protected] with your order number so we can look into what happened and work toward an appropriate resolution. Thank you for bringing this to our attention. - Team ARDELIO




