Kenyon
Wrong Shoe Received…
Was sent the wrong shoe and I ordered it way in advance so it would get to me for a specific event. Now have to go buy another shoe for this event. Unhappy customer. The shoe I received looks decent but not what I paid for.
Response from ARDELIOAug 16, 2026
Hi Kenyon, We’re very sorry for the frustration, especially since you ordered the shoes in advance for a specific event. We apologize for the inconvenience caused. We’ve checked your order, and our records show that the correct shoe was shipped. We’ve also responded to your email so we can review the details with you and work toward resolving this. Thank you for bringing this to our attention, and we appreciate the opportunity to assist you. - Team ARDELIO