Archway PublishingReviews of archwaypublishing.com

Archway does not care for writers or their work, they are a total scam. They promise and don't deliver. Beware of any branch from Author Publishing.... They are not Simon and Schuster.

From start to finish, my book looks professionally done. Love the way my book turned out.

Very responsive, helpful crew from start to finish. Their author learning center is a great resource and wealth of information. Archway made the publication process easy, and politely put up with my neuro-divergent brain. Calls and emails were answered quickly, and concerns or issues dealt with easily and professionally. I highly recommend them. But here is a reality check: No matter how good your book is, it will cost you a lot (and I mean a lot!) in money, time, and effort to get it “out there”. Archway can help but you will pay big bucks for it. Remember: there are hundreds of thousands of other writers out there doing the same. Your book isn’t magically going to sell well. But for the money, Archway is a good start in the right direction.

My books arrived today...on time! It looks good... I am impressed. I started selling books out of the box. Thank you Archway!

The help getting my book to print was amazing.

I don't know if I have enough space to write everything I need to write, but I'll give it a shot. My journey with Archway Publishing started February 12, 2024. The staff that I communicated with along this journey, was there and ready to answer any questions I had. They were willing to spare time and have a conversation with me in order to insure I understood everything every step of the way. I know that's what employees are supposed to do. But in today's day and age, that's not always what happens. Before one step of the process was completed, I was being informed about the next step to come, so I felt well prepared and ready without feeling overwhelmed. I am more than happy with the outcome of my project... in fact I am down right impressed. With my instruction, they managed to capture exactly what I saw in my head, and made it a reality. I will never forget what Archway Publishing did for me. They made it possible for me to actually hold my dream in hand. I can't wait to work with them again! If you're thinking about working with them, just know, they are worth every bit of it.

They are very misleading in how they present themselves. While they repeatedly associate themselves with Simon and Shuster, and while they will tell potential clients about being an imprint of Simon and Shuster, with all the implications of being associated with a traditional publisher, they are nothing more than a fancy printshop with services they want you to buy. Being a first time author, I was fooled by their pitch. I will note they didn't bother to check if the book title had been used previously - which I learned later to be true.

Here are the communications that illustrate Archway Publishing refused to let me see or approve the design and layout of my book before it was sent to production. From me: Can you please send me some examples for the design and layout of the interior pages of my book? I’m looking forward to working with you and your production team to create visually interesting layouts to compliment the 15 years of work that has gone into the publication. Thank you again for your time and consideration. Reply from Archway Publishing I apologize if I wasn’t able to get back to you immediately. As much as I’d like to send a few samples (of the layout and design of the book) to you, I do not have the resources to do so. Sent to Archway Publishing I have asked for a full refund. It has taken months just to get the links to upload the photos and text (something that should be a very straightforward process that can be completed in one day, but you refused my repeated requests to send the links for weeks at a time). And now you are refusing to show me the design and layout of my own book before it gets sent to production. I cannot be expected to approve a layout and design that I’ve never seen. Saying the book has to be sent to production without the author having the opportunity to review and approve the design and layout, and there will be extra charges if changes are needed later, is not how professional publishers treat their authors. Unfortunately, your communications have been confrontational instead of collaborative and supportive. (a full refund has not yet been provided 4 weeks later). Update: Despite sending the wrong version of my book (a short draft version that I sent just to check the formatting) to production, then over two months of delays trying to get things sorted out, followed by refusing to allow me to see or approve the layout of the interior pages before they were sent to production, I asked for a refund and less than one third of what I had paid was ever refunded. There was no ‘confusion’ or ‘misunderstanding’, Archway Publishing acknowledged these facts and simply refused to act in good faith. This post is to caution anyone thinking of self-publishing to look elsewhere if you are looking for an honest, competent, respectful self-publishing firm.