Arch Insurance USReviews of archinsurance.com

FUERON MUY EFICIENTES ,AMABLES,DEDICADOS Y HACEN SU TRABAJO MUY BIEN , LO QUE MUESTRA QUE TIENE UN PERSONAL CALIFICADO. MUY BUENA EXPERIENCIA, GRACIAS POR LA RAPIDEZ Y BUEN SERVICIO.

Very professional, kind, and thorough

Arch set us up with everything we needed to get us and our RV home. It was a friendly thorough process.

The University of Colorado Health hospitals saved my wife's life - 7 major surgeries in a month and what seemed like a lifetime in the ICU. When it was time to go home it only took one phone call to our base provider the Family RV Association to get in touch with Arch. Once contacting Arch, they took over and got things set up. While we waited over a week to get the hospital paperwork and release effected the Arch Insurance representative check with me every day to make sure our needs were met. Once released, it took one day to set up the medivac transportation. After the flight, they followed up and made sure that all was well. I cannot say enough about the service and care - Thank you!!

Did not get the run a round after supplying them all the information they processed my claim in a satisfactory manner.

I bought Arch insurance through Gate 1. My trip home was delayed from Bilbao to Lisbon 6 hours which caused me to miss my connecting flight. I was rebooked for the following day. My suitcase was "missing" for 3 days. Arch said they are not responsible for return flight delays or missing suitcases. Said they were only responsible for departure flight delays. I was told I should have read the fine print. They only reimbursed me for what I spent on dinner and breakfast.

Absolutely diabolical. A close family member passed away overseas, and at the same time my older sister suffered a stroke. I provided everything I had, including MyChart records, yet they kept demanding more documentation and moving the goalposts. The representatives were rude, condescending, and completely lacking in compassion. I spent countless hours fighting over a $300 claim. Save yourself the stress and don't buy this insurance. When you actually need it, don't expect them to make the process easy.

Gate One should not sell this companies SCAM insurance. Had my chiropractor who is a physician in North Dakota send them two letters regarding my terrible back and hip pain, could hardly walk or sit, and still denied my claim. I have had this insurance on multiple trips, but never needed it. They could at least give me back my money I paid for the worthless policy.