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ArcataPet.com (arcatapet.com) has 529 customer reviews on Five Star Index, with an average rating of 5.0 out of 5.
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Excellent
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529 approved reviews, newest moderated first
Karen B.
I am so pleased with my purchase and the quick shipment! I've looked everywhere locally trying to find a replacement collar for my German Shepherd...she has an in-between neck size and her old collar has been soaked too many times and was stretched. Arcana Pet carries high quality gear and I will be purchasing from them again a Day referring other people too!😊
Sharon Burg L.
I was impressed with the riridiculouly cheap price of these manly black color plastic crocks for my 28 year old African Grey and stunned when they were delivered in a few days. I would've rathered saved on shipping by not only have the choice of priority or higher charges. I can wait for a good thing!
Amand
Great product. Fast shipping. Great price!!!
Rebecca D.
I found the schnauzer keychain that I'd been searching for however it was out of stock. I requested notification when it would be available again. I wasn't disappointed because a few weeks later I received a back in stock email. This company's service is excellent. After ordering my keychain, I received it a few days later, much sooner than when I expected it. The keychain was well worth the wait. Highly recommend ordering from this company.
Gary I.
all the good names in fish food, delivered in two days
Sabine
I have to add a 5 rating for the great customer service. My product arrive not quite wholesome but this company took very efficiently care of the issue, apologized and rendered a swift refund without asking for the damaged product back. I appreciate the care they took to make me feel as a valued customer. It's nice to know that this company really cares. I will order products again in the very near future.
Response from ArcataPet.comFeb 3, 2016
We're sorry to hear that. We always take care of our customers. Give us a call or shoot us an email and we'll take care of it.
Kim C.
The collar is great for a pet that chews or that is having surgery. I have been useing it prio to her surgery to see how she will do and she is not trying to get it off. That is great. She is a Malinois. If you know anything about the breed, they can get out of anything. She is fine with it. I am very pleased. Thank you. I recommend it.
L. P.
Received my dog's coat quickly - nice item - great customer service - thank you!