Arby'sReviews of arbys.com

The Arby's website made me create an account only to find out the Williamsport, PA. 17701 does not do online. When I went to the location the refuse to honor the advertised specials. A big waste of time.

Dear Arby's, I am writing to express my utmost satisfaction with the exceptional service provided by one of your employees at the Tyler, Texas location. I had a delightful interaction with KD, who went above and beyond to address my specific needs and assist me in ordering the Market Fresh Roast Beef Sandwich. I must commend KD for his exceptional customer service skills and genuine willingness to help. Despite the limitations in the ordering process, he took the time to listen to my concerns and even went so far as to write down my name and contact information to explore possible solutions. This level of dedication and attention to detail truly impressed me. The Market Fresh Roast Beef Sandwich has been a favorite of mine, and unfortunately, the current ordering options and menu customizations have made it challenging to enjoy this delicious sandwich. However, KD's willingness to assist and find a solution has given me hope. I kindly request that you recognize KD for his outstanding customer service. His genuine concern for the customer experience and willingness to go the extra mile are commendable qualities that deserve acknowledgement. Please inform both the corporate and local store management about this exemplary employee who has undoubtedly made a positive impact on your customers. As a frequent customer who spends approximately $600 on meal delivery, being able to order the Roast Beef Market Fresh Sandwich daily would be a delight. While some apps have limited customization options, such as changing the bread, and others allow only meat substitutions, it is clear that the removal of this sandwich from Arby's menu was a decision aimed at promoting healthier options. However, given the current state of the menu, it seems that the absence of this sandwich is the least of Arby's concerns. Thank you for taking the time to consider my feedback and for your attention to this matter. I genuinely appreciate the effort KD put forth in ensuring a positive customer experience. I hope that Arby's will address this issue and find a way to accommodate loyal customers who miss the Market Fresh Roast Beef Sandwich. Sincerely, David Wade

I recently had an experience at Arby's that left me disappointed and frustrated. This Incident occurred 6/22/23 @3:00pm at the Arby’s located at 2539 Greenbay rd North Chicago, Illinois 60064. RDS-01397 Miracle. I believe it is important to share my feedback in order to help the company improve its overall service. First and foremost, the customer service I received was below my expectations. The employee I encountered seemed disinterested and unwilling to assist me. When I requested additional cheese for my sandwiches, I was met with refusal and a lack of empathy. This type of attitude is not representative of good customer service. Furthermore, when I asked for a refund due to the unsatisfactory experience, I was denied without any valid explanation. This only added to my frustration and made the situation even more unpleasant. It is unfortunate that this incident escalated to the point where the involvement of the police was necessary. This suggests a serious breakdown in communication and conflict resolution within the establishment. However, I do appreciate that Arby's has various channels for customers to provide feedback. This shows that they value their customers' opinions and are open to improving their service. I hope that by sharing my experience, the necessary steps will be taken to ensure that similar incidents do not occur in the future. In conclusion, my recent encounter at Arby's left much to be desired in terms of customer service. I urge the company to address the issues mentioned in this review and take the appropriate actions to prevent such incidents from happening again. By doing so, Arby's can create a more positive and enjoyable dining experience for all customers.

I hate to say, but the chicken sandwich is terrible, dry too the bone! Don’t buy!

OFFICIALLY BOYCOTTING ARBYS! DOWNSIZING FOODS AND DRINKS WHILE CHARGING SAME OR HIGHER PRICES! BYE ARBY'S!

12936 Albemarle Road Mint Hill, NC 28227 Employee just stood there and didn't say word. I had to ask if he was going to take my order. No hospitality in these restaurants now a days.

Stopped at the Arby#7503 829 Turnersburg hwy Statesville NC.28625.6/3/23 10:37am Ordered 2 American RB.no lettuce. And the Burger. Med crinkle fry 2 large sweet tea. First she handed me the tea and it Was so full it was all over cup running out lid.Took top off and poured some out. No ice in either cup. Ask for some ice.Had to pull up and wait on food. After about 5 minutes they brought food out the door. I alway find a shade tree it enjoy my food. Put the ice in my tea.And open my RB.Oh i always buy my puppy one too. When i put my fingers on the meat it was cold.So i got the other one. It was cold too. So i take it back in and the manager act like i was lying. So she said i can heat it in microwave. And i ask for a fresh sandwich. So she goes and starts to make one and she takes the meat and puts in microwave after she cuts it. I tell just return my money .i do not eat meat that is reheated in a microwave. So a cashier gave her my receipt and she brought my money and hatefully put it in my hand. Im gonna say this is the first bad experience i have had with Arby's. I work for Arby's for years and My sister Managed several stores. Best i can remember the roast beef was never refrigerated after it was cooked. Not gonna stop eating at Arby's but you can bet I won't be eating at that store.

This place is terrible I mean terrible man I asked a ARBY’S worker for a roast beef sandwich and the guy said I had no taste and was disrespectful very bad customer experience and to make it worst my food came out soggy and stale I wonder what made the buns so wet and a mysterious white goo on the boxes