Arapahoe Credit UnionLocal, not-for-profit and capable of handling most of your day to day finances, Arapahoe CU is your Colorado Credit Union. We offer simplicity over everything and do everything we can to make be your financial support staff.
Arapahoe Credit Union (arapahoecu.org) has 55 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Patrick C.
I have been a member of Arapahoe Credit Union for over 30 years. Their service has alway been friendly and fair. I have used them for checking, savings, credit cards, and loans. Don't pay high fees and interest charges to banks. Credit Unions are best and Arapahoe Credit Union is a great choice.
Response from Arapahoe Credit UnionJan 3, 2020
Thank you, Patrick! We’re around if you need anything. Best, Colin ACU Communications
Fernando B.
Amazing experience since the first day. Excellent costumer services. Thank you!!
Response from Arapahoe Credit UnionNov 25, 2019
This is great to hear! We pride ourselves on service and are glad to see you had a great experience . Best, Colin ACU Communications
Brandon Van D.
Amazing experience since day one. Their not in it for the money and always do everything they can to help you out and make sure your in a good standing
Response from Arapahoe Credit UnionSep 30, 2019
Thanks for the review, Brandon! Glad you have enjoyed banking here at ACU. If you ever need anything, please let us know. Best, Colin ACU Communications
Robert
Great experience. Quick, transparent and thorough. Ana was fantastic!
Response from Arapahoe Credit UnionAug 14, 2019
Thanks for the review! We always love to acknowledge our employees and will pass along your feedback to Ana and the staff. Best, Colin ACU Communications
Kamaria M.
Great Product and Customer Service. One of my favorite things about Arapahoe Credit Union is the customer service they provide in person and via phone. They answer all of my questions and are prompt in responding when I reach out with issues. Their banking products compete with every bank and credit union that I've ever worked with. The only draw back i've come across is that the online banking doesn't show pending transactions but they have a solution to that by using the CardNav app that can assist with that. I am looking forward to an update that fixes that quirk so they can be stellar!
Response from Arapahoe Credit UnionJul 17, 2019
Thanks for your review and feedback! I’m glad to hear your experience at the credit union has been mostly positive. We strive to get that 5-star review and want to ensure you have the best experience possible. We’re always reviewing all aspects of the credit union and looking at areas where we can improve. Your honest feedback helps achieve this. Regarding the pending transactions, we’re looking at our options within online banking, but don’t have a specific timeline. As you stated though, a great alternative solution is the CardNav app. I’m going to send your feedback along to our executive management. Should you need any other assistance you can contact me and my team at [email protected] and we will respond promptly. Thanks again for your time! Best, Colin ACU Communications
A Long Time happy M.
Usability, convenience, helpfulness of staff, online resources and the communication options that are given to set up are all fantastic. If all financial companies worked like ACU then we would all be excited to use them.
Response from Arapahoe Credit UnionJul 10, 2019
Thanks so much for the kind words! Glad we’ve helped make your experience great here at ACU. We’ll be around if you need anything! Best, Colin ACU Communications
Conor
I was back home recently and I went to go pay my credit card bill at the Arapahoe Credit Union, as I'm a part of the shared branching program. The staff couldn't have been more helpful and answered all my questions. As a non-member, they went above and beyond to help me. I would highly recommend Arapahoe Credit Union if you live in Colorado
Response from Arapahoe Credit UnionJun 17, 2019
Thanks, Conor! We love to hear that the staff are doing well and glad we could help with your bill. Best, Colin ACU Communications
BC
Excellent service all around!
Response from Arapahoe Credit UnionMay 2, 2019
Glad to hear this. Thanks for the review! We’ll be here if you need anything. Best, Colin ACU Communications
