Arabella hairReviews of arabellahair.com

Response from Arabella hairMay 24, 2024

Hi Verrhonda Bullock Thank you for your wonderful feedback! We're delighted to hear that you love the wig and are pleased with its quality. If you find that the 18-inch length isn't quite what you wanted, wetting it might help it hang more to your liking. We appreciate your support and hope to serve you again soon. If you have any further questions or need assistance, please don't hesitate to reach out! Arabella hair

Response from Arabella hairMay 24, 2024

Hi Gloria Lee Thank you so much for your positive review! We're thrilled to hear that you're pleased with the quality and bounce of the wig. If you have any questions or need assistance with dyeing it black, feel free to reach out to us. We hope you love the final result just as much. Thanks again for your purchase! Arabella hair

Response from Arabella hairMay 23, 2024

Hi Cynthia Rivers We are truly sorry to hear about your disappointing experience. We understand your frustration and deeply apologize for the delay in your order and the lack of satisfactory communication from our customer service team. We take your concerns very seriously and are committed to resolving this issue promptly. Please provide us with your order details, and we will investigate the status of your shipment immediately. We assure you that you do not need to download an app to track your order, and we prioritize the privacy of our customers' information. We appreciate your patience and understanding. If you would prefer, please contact us directly at [email protected] so we can assist you more effectively. Thank you for bringing this to our attention. We hope to resolve this matter to your satisfaction soon. Best regards, Arabella hair

Response from Arabella hairMay 23, 2024

Hi Delores Barker Womble Thank you so much for your wonderful review! We're thrilled to hear that your hair arrived sooner than expected and that you're pleased with its softness and beautiful coloring. It's great to know that you appreciate the versatility of the parting and the natural look of the lace. Your satisfaction is our top priority, and your positive feedback means the world to us. If you have any questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again! Best regards, Arabella hair

Response from Arabella hairMay 22, 2024

Hi Bentley Family Thank you for your fantastic feedback! We’re delighted to hear that your 12x6 Jerry Curly Glueless Hair arrived quickly and met your expectations in terms of quality and fit. We appreciate your detailed comments about the softness, true size, pleasant smell, and ease of lace melting. While we understand that the cap size was a bit large for you, we’re glad you were overall satisfied with your purchase. We look forward to serving you again soon! Best regards, Arabella hair

Response from Arabella hairMay 22, 2024

Hi Ann Thank you for your wonderful feedback! We’re thrilled to hear that your first purchase with us was a satisfying experience and that you love the beautiful fit of our products. We appreciate your support and are delighted to have met your expectations. If you need any further assistance or have any questions, please feel free to reach out. We look forward to serving you again in the future! Best regards, Arabella hair

Response from Arabella hairMay 22, 2024

Hi Shani Thank you for your feedback on our product. We are very sorry to hear that you are not satisfied with the wig you purchased. We have already communicated your feedback to our factory to improve the quality and sizing of our products. To better resolve your issue, please contact our customer service team at your earliest convenience (contact information), and we will provide further assistance and support. Thank you again for your understanding and patience. Arabella hair

Response from Arabella hairMay 22, 2024

Hi Shun Cannon Thank you so much for your wonderful feedback! We're thrilled to hear that your wig arrived quickly and that you're pleased with its quality and ease of application. Your satisfaction is our top priority, and it's always rewarding to know we've met your expectations. If you need any further assistance or have any questions, please don't hesitate to reach out to us. We look forward to serving you again in the future! Best regards, Arabella hair