Arabella hair Reviews | Read Customer Reviews of arabellahair.com

Arabella hair Reviews | Read Customer Reviews of arabellahair.com

Arabella hair reviews

1,354 approved reviews, newest moderated first

Qei
Mar 5, 2024
First time experience
Hair came earlier than expected; quality is GREAT! I’ll definitely be shopping again! This is my first wig & im amazed
Response from Arabella hairMar 6, 2024
Hi Qei That's fantastic to hear! Thank you so much for your support and positive feedback! We're thrilled that your hair arrived earlier than expected and that you're impressed with the quality. We're honored to be your first choice and to bring you satisfaction and delight. If you need any assistance or have any questions, please don't hesitate to let us know. We look forward to serving you again in the future! Best Wishes Arabella Hair
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Bria K.
Mar 5, 2024
My wig got delivered to a completely…
My wig got delivered to a completely different state and not my own. The tracking says that it was delivered in Louisiana 😭😭
Response from Arabella hairMar 6, 2024
Hi there We're sorry to hear about your trouble. We deeply regret that your package was delivered to the wrong state. We will take immediate action to resolve this issue and ensure you receive the correct package as soon as possible. We sincerely apologize for any inconvenience this may have caused and will do our utmost to prevent similar situations in the future. Please provide us with your order number, and we will do everything we can to assist you. Thank you for your understanding and patience. If you need any further assistance, please feel free to contact us Best wishes Arabella hair
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RealtorKAY M.
Mar 5, 2024
OMG 🥰 You want this unit!!
OMG 🥰 You want this unit!!! Truuuust me! Because it was a FB ad, I almost did not buy, but said what the hell since my old company sent me a crappy wig. It is definitely for us darker skinned ladies also. I did not have to dye the top of the lace at all to blend to my scalp, just the edges to blend to my face. This freakin lace melts into my skin without any spray, glue, etc. (I don't use that stuff anyway) The hair... yall, the hair is so damn soft, pretty, natural looking, and the curls holds for days. I am very picky, and know my hair quality. This is some good quality hair so far. I also do not see a lot of shedding on my floor. I washed it as I do all wigs with Pantene and she smells and bounces well! I made contact with customer service and my cap fits my tiny head near perfection. I mean this hair moves in either direction and flows like healthy growing hair. Oh yeah...Shipping was within 2 weeks, OMG! All I need them to do is make a full lace or a deeper parting space like a 13x6" or 7" space. The 13x4 is just ok to me. However, I am for sure a returning customer! 🥰 I am so in love! 🥰 and you will be too! Thank me later! I've already had others to purchase... and I reeeeeeally don't like sharing my best secrets! ❤️ ;-)
Response from Arabella hairMar 6, 2024
Dear RealtorKAY M.C. Thank you so much for your amazing review! We're thrilled you're loving your new unit! It's fantastic to hear that the lace blends seamlessly and the hair quality exceeds your expectations. We appreciate your feedback about the parting space and we'll definitely consider expanding our options. Thank you for recommending us and we look forward to serving you again soon! 😊🌟 Best wishes Arabella Hair
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DAWN N W.
Mar 1, 2024
Love the pre plucked
Love the pre plucked . Hair is soft and silky. Most of all communication was awesome I ordered small cap and still delivery was fast. Will keep ordering.
Response from Arabella hairMar 2, 2024
Dear DAWN N WOODS Thank you so much for your wonderful feedback! We're thrilled to hear that you love the pre-plucked hair and find it soft and silky. We're also delighted that you had a positive experience with our communication and that our fast delivery exceeded your expectations, even with a special request for a small cap size. We appreciate your loyalty and look forward to serving you again in the future. If you have any further questions or need assistance, please feel free to reach out to us anytime. Best Wishes Arabella hair
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Brie K.
Mar 1, 2024
Good quality hair and it arrives in a…
Good quality hair and it arrives in a timely fashion.
Response from Arabella hairMar 2, 2024
Dear Brie King-Washington Thank you for your positive feedback! We're thrilled to hear that you're pleased with the quality of our hair and our prompt delivery service. Your satisfaction is our top priority, and we look forward to serving you again in the future. If you have any questions or need assistance, please don't hesitate to reach out to us. Best wishes Arabella Hair
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Joan F.
Feb 28, 2024
I ordered the precut wavy black wig…
I ordered the precut wavy black wig with highlights and I absolutely love it. It has little to no shedding and is true to pictures shown. I am a first time buyer and I will most definitely be ordering from this website again. Thank you Arabella Hair!
Response from Arabella hairFeb 29, 2024
Dear Joan Flauris Thank you for taking the time to share your feedback with us! We're delighted to hear that you're satisfied with your recent purchase from Arabella Hair. Your happiness is our utmost priority, and we're thrilled to have met your expectations. We're committed to providing exceptional products and service, and we can't wait to assist you again in the future. If you ever need anything, please don't hesitate to reach out. Thank you for choosing Arabella Hair! Best wishes Arabella Hair
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Mimi
Feb 28, 2024
Nothing like the pic...
I received the wig and the curl pattern is nothing like the picture. I was so excited to get it but unfortunately I will be returning this one
Response from Arabella hairFeb 29, 2024
Hi Mimi We're sincerely sorry to hear that the wig you received doesn't match the picture as expected. Your satisfaction is our top priority, and we're committed to resolving this issue for you. If possible, could you please provide some specific details or photos to help us better understand the problem and take appropriate measures to improve? It will be very helpful if you tell us your order number. Your feedback is invaluable to us. Thank you for your understanding and patience as we work to ensure a better product experience for you. Best regards Arabella Hair
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Graceann B.
Feb 28, 2024
If you like quality and style, you will find it here
I’ve always ordered my wigs from Arabella, always my go to when looking for a new look. This wig, this wig , the way the colors blended, the texture, soft with natural curls, I’ll be in this for a long time
Response from Arabella hairFeb 28, 2024
Dear Graceann Benjamn Thank you for your support of Arabella! We strive to ensure that our wigs achieve the best results in terms of color, texture, and curl. We're thrilled to hear that you're so pleased with our wig! We look forward to providing you with more satisfying products and services. Thank you for choosing Arabella! Best regards Arabella Hair
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