AR15 DiscountsReviews of ar15discounts.com

Excellent service

Well where do I start? Let's start with the customer. AR15 displays a wonderful example of customer satisfaction, great discounts on a wide variety of parts and accessories, that I've had no issues with thus far, not to mention lighting fast shipment, with a completion of a THANK YOU from the employees that's completing your order. Someone actually remembers customer satisfaction, which was also instilled to me as an auto body tech 35yrs ago, AR15 great job! To the whole staff! Thanks satisfied customer.

Ordered a barrel, gas block and hand guard for my rifle. Placed the order on Saturday night, Tuesday received email stating it had already shipped and on Wednesday before lunch it had been delivered. Parts look amazing can't wait to put them on. Quick shipping and parts look great, what more could you ask for?

This place sucks… I’ve never in my life seen a place take so long to ship 2 small pieces

Never again! Terrible customer service. I received an item that was defective from the factory. It took over 5 weeks to get my $20 refunded. I was constantly on customer chat (almost daily) for several weeks just pleading with them to send me a RMA shipping label. Finally after 3 weeks they emailed me an RMA. 2 weeks after returning the item i contacted them again. Customer service had no tracking information on the returned item, so I supplied them with that (it was their shipping label). Finally they acknowledged my refund. This was a constant uphill battle filled with frustration to get my $20.00 back. This place is a joke!

I have made 3 orders so far. Good prices, fast shipping and accurate orders- so far so good! EDIT! On my 6th order, they missed an item. I emailed them and they shipped it the next business day with no shipping fee. Everybody makes mistakes, It's how you deal with them that counts. They dealt with it well!

Right now, it's my favorite place to shop. I'm not the kind of guy that sticks to one site, I have shopped at a bunch of other places. So this place, prices are sometimes not the absolute best but they are reasonable but the shipping makes up for it. For example if I find a certain part at a different popular site I can maybe find a certain part for a bit cheaper but the shipping charge alone makes this site a better place to buy. The only place i haven't shopped at for parts is the place with the unfortunate name that charges $10 a month to buy from them and maybe one day when i can afford more things I might try the other place but today this is the place.

They took care of me after I had a shipping mistake and the great thing is I found out I have local store here in my town.