AquaTruReviews of aquatru.com

4.1694 reviews
Industrial Supplies

AquaTru

About AquaTru

AquaTru water purifiers use patented 4-Stage Reverse Osmosis purification that transforms your tap water into pure, delicious, clean water you can trust. AquaTru removes what most filters miss — Forever Chemicals (PFOA/PFOS), Microplastics, lead, and more.

AquaTru (aquatru.com) has 694 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.

Also known as: aquatru.com
Website: aquatru.com
Category: Industrial Supplies
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 84% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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AquaTru reviews

Showing 483 reviews with 5 stars · Clear filters

MA
Jun 1, 2026
This was a gift
This was a gift. We have an aquatru that we use constantly so we wanted to pass on the benefits. Recipients are so happy with theirs. Changed from plastic water bottles due to poor quality water to just using aquatru.
Response from AquaTruJun 2, 2026
Hello!, thank you for taking the time to share your experience with us! We’re delighted to hear you're enjoying your AquaTru unit! Your feedback truly means a lot to us, and we appreciate you choosing us. If you ever need anything in the future, we’ll be more than happy to assist. Team AquaTru / Melissa
jutt
Jun 1, 2026
Great taste and easy to use
Great taste and easy to use. I'm glad I went away from my tap water.
Response from AquaTruJun 2, 2026
Hello Justin, thank you for taking the time to share your experience with us! We’re delighted to hear you had a great interaction with our customer service team. Your feedback truly means a lot to us, and we appreciate you choosing us. If you ever need anything in the future, we’ll be more than happy to assist. Team AquaTru / Melissa
Jean P.
Jun 1, 2026
Staff are always helpful
Staff are always helpful. Packages arrive quickly.
Response from AquaTruJun 2, 2026
Hello Jean, thank you for taking the time to share your experience with us! We’re delighted to hear you had a great interaction with our customer service team. Your feedback truly means a lot to us, and we appreciate you choosing us. If you ever need anything in the future, we’ll be more than happy to assist. Team AquaTru / Melissa
Carol G.
Jun 1, 2026
The product is fine
The product is fine. It's a little slower than I thought, but I can live with it.
Response from AquaTruJun 2, 2026
Hello Carol, thank you for taking the time to share your experience with us! Your feedback truly means a lot to us, and we appreciate you choosing us. If you ever need anything in the future, we’ll be more than happy to assist. Team AquaTru / Melissa
Ann C.
Jun 1, 2026
Everything I expected from them…
Everything I expected from them immediate difference in our water the way it feels
Response from AquaTruJun 2, 2026
Hello Ann, thank you for taking the time to share your experience with us! We’re delighted to hear you're enjoying your AquaTru unit. Your feedback truly means a lot to us, and we appreciate you choosing us. If you ever need anything in the future, we’ll be more than happy to assist. Team AquaTru / Melissa
Svitlana K.
Jun 1, 2026
Definitely worth it
We are really satisfied with our AquaTru under sink water filtration system. It makes me happy to know that my family can drink clean water without having to worry about a thing. We also own countertop one and it’s been great!
Response from AquaTruJun 2, 2026
Hello Svitlana, thank you for taking the time to share your experience with us! We’re delighted to hear you're enjoying your AquaTru under the sink unit! Your feedback truly means a lot to us, and we appreciate you choosing us. If you ever need anything in the future, we’ll be more than happy to assist. Team AquaTru / Melissa
Kathy B.
Jun 1, 2026
WE have had AquaTru for a many years…
WE have had AquaTru for a many years and really like the unit. My last order was filters, got them in timely manner and not problems.
Response from AquaTruJun 2, 2026
Hello Kathy, thank you for taking the time to share your experience with us! We’re delighted to hear you're enjoying your Aquatru unit! Your feedback truly means a lot to us, and we appreciate you choosing us. If you ever need anything in the future, we’ll be more than happy to assist. Team AquaTru / Melissa.
Rob S.
May 25, 2026
Super responsive customer-friendly company
Very positive experience with this company. I bought aquatru carafe system. It came very quickly, and we tested the water before filtration and after (with an electronic device not just strips) The water was much cleaner after going through the system. So effectiveness was independently confirmed. The machine is reasonably quiet and easy to use. But on top of that we experienced incredible customer support: our unit was leaking a little from the bottom. Still working just fine but had to stand on a tray and we had to empty the tray sometimes. We reported it to the company and they first (very promptly) gave us some simple checks to perform to make sure we installed the filters properly, and when we confirmed that we did they immediately sent us a whole new unit. We were really surprised. It wasn’t a big catastrophic fault of the machine. It was still working, just a little inconvenient. And they were so strict on their warranty policy that it was enough to send us a whole new unit. 10/10. When in few years i upgrade to under-the-sink system im definitely going with aquatru again.
Response from AquaTruMay 25, 2026
Hello! Thank you for taking the time to share your experience with us! We’re delighted to hear you had a great interaction with our customer service team. Your feedback truly means a lot to us, and we appreciate you choosing us. If you ever need anything in the future, we’ll be more than happy to assist. Team AquaTru / Melissa

AquaTruReviews of aquatru.com

About AquaTru

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AquaTruReviews of aquatru.com

AquaTru reviews

This was a gift

Great taste and easy to use

Staff are always helpful

The product is fine

Everything I expected from them…

Definitely worth it

WE have had AquaTru for a many years…

Super responsive customer-friendly company

About AquaTru

About these reviews

More in Industrial Supplies

Top Armor

GemIQ - Headquarters

Academic chem lab

Seafarer Marine Supply Inc

AquaTru reviews

This was a gift

Great taste and easy to use

Staff are always helpful

The product is fine

Everything I expected from them…

Definitely worth it

WE have had AquaTru for a many years…

Super responsive customer-friendly company